Gerber Collision & Glass

Reviews

• CC

  chiefmichaeles

  May 4, 2026
  5.0
  Very nice and personable people there. They keep you updated frequently with the status of your repair. And done a wonderful job. Worked well with my insurance
• DS

  David Sherwood

  Jan 18, 2026
  5.0
  I prefer to go with Gerber when getting insurance related work done. They make the process smooth with setting up car rental and working out details with insurance. They are friendly and down to earth and do great work. 5 stars isnt enough
• CH

  Christen Hansen

  Jan 16, 2026
  1.0
  PREDATORY COMPANY: READ THIS REVIEW. (Note: read Gerber’s response to me below. It’s completely false. I don’t know who Kenneth W. from management is and I have never heard from anyone there after they messed up my car. Is that corporate boilerplate CYA verbiage? Seems like it to me.) You should read this: it won’t be very long but you should know that this place is willing to take a car apart, and if their quote is more than you can afford for them to fix (they wanted $7,200 for 3-4 small dents and less than 20 scratches on my car, all cosmetic), they will not put your car back together and tell you that you are responsible for getting it off their property. I drove a perfectly fine and running car with only minor cosmetic damage onto that lot, and they went in league with an insurance company to do everything they could to keep it there. Even tell me that although they took the car apart, they wouldn’t put it back together and have it be the exact same way that was given to them, when it was running just fine and only had minor cosmetic damage. Nice people over there, but this is terrible customer service. It’s terrible policy. It is not putting the client first. And unfortunately even though I have had good luck in the past with Gerber, I cannot recommend them anymore. If there were a zero stars rating, I would give it. I ended up paying 20% out of pocket (yes, Maaco repaired it for $1,400) of what Gerber was charging, so avoiding them in the future is a no brainer to me. What kind of an auto body shop will tear your vehicle apart but will not put it back together? Unbelievable. Needless to say, I will never do business with this company ever again. This is completely predatory. Better Business Bureau will be hearing from me as well as Yelp and other venues to warn the public.
• RF

  Ron Fiechtner

  Nov 26, 2017
  5.0
  Quick excellent service
• TN

  Truong 'Travis' Nguyen

  Apr 17, 2014
  1.0
  Gerber Collision & Glass Stink!! First of all STAY AWAY from this place if you can. I unfortunately got in a situation where I have to pay for the damage on my car out of pocket, without any insurance. I went to few places to get an estimate, made my decision, let Gerber work on my car after they told me that they can get the damage door removed and replaced for under $2k, or could be less if purchasing used parts. I dropped off the car on Tuesday and was told that it will be done by Saturday. I received a call on Thursday saying that they looked into it more and it will cost more than $5k to get my door fixed. I was SHOCKED and called them back on Friday, let them know that I’ll be picking up my car that day, because I just can’t afford to pay that much. They told me that I need to pay the additional charge around $160 plus tax for the labor that they spent on removing my damaged door and put it back on. I asked them to waive the labor cost because this wasn’t mentioned and their estimation was jumping too much comparing to the agreed amount, but they won’t. I wish they could have taken their time, thoroughly evaluated the damage to give me most accurate estimation. They told me they can fix it for $1800 than turn around and increased by almost 200% when my car was in their shop and the damaged part was taken out. I either have to go through with their service (more than $5k) or HAVE TO PAY just to get the car back. So basically I feel like I have to pay a fee just to get an estimation from them. I talked to other shops, they all told me that anyone can be able to thoroughly evaluate the damage on my vehicles and give the most accurate estimation without taking the door out. Maybe it doesn’t work that way with Gerber… I hope you all found this helpful, do think twice before taking your car to Gerber.

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