Bucky's Complete Auto Repair

Reviews

• KN

  Kristi Neyens

  3 days ago
  5.0
  I took my vehicle here and was greeted with exactly what to expect. Dana and his crew made sure that everything was taken care of. When other things were found I was asked and shown a quote and was able to make an informed decision on what to do. This place has been there in an emergency situation with the best price for what was needed. I highly recommend this place to anyone needing work done on their car.
• BC

  Brian Cain

  3 days ago
  5.0
  Where do I start first off? These guys are great. They took care of me in a timely manner and the pricing was affordable. I highly recommend the shot to anybody and even friends and family.
• AA

  Ari Ariana

  3 days ago
  1.0
  Please do not take your car here! This is not your neighborhood honest shop. They are more expensive than a car dealer. If you are a single woman or elderly, walk away from this place! The likely hood of you being conned out of hundreds if not thousands of dollars by this car shop is almost certain. They take advantage of people who are not aware of what work on the car needs to be done, how long it would take to get the job done and how complex is the job. Dana at the front desk told me verbally it would take a minimum of 2 hours of $250 per hour to install my catalytic converter shield (which I provided new from MillerCAT) on my 2012 Toyota Prius. The $500 total job quote was seriously a lot of money for me. But I thought if it takes a person 2 hours of hard work to install the shield then it's worth it, so I agreed to it verbally. The actual job was done in less than an hour. But they still charged me nearly $600 including tax for two hours of work. When I asked about why I'm being charged for two hours of work for this job done under 1 hour, Dana said he has to charge me for two hours of work even though it took less than one hour because I agreed to it. I felt that I have been lied to and robbed. When I tried to express my frustration and indignation at this situation Dana tried to gas light me saying that he explained it clearly and it was me who misunderstood the cost and the amount of work it took. If he had told me the cost is nearly $600 including tax for a 45-30 min job I would have never agreed to it. Dana then told me the higher hourly fee and charging me for 2 hours is because I brought my own newly purchased part to install. Which makes no sense and was not explain to me ahead of time. Also my initial job estimate and the work required was never presented to me in print to sign until the job on the car was done. The choice for me to refuse a printed estimate in writing was also never presented to me initially. This kind of behavior from a car shop is illegal. Washington law says it is unlawful for an auto repair facility to materially understate or misstate the estimated price for a specified repair procedure. Under Washington law, for a repair over $100 with face-to-face contact, the shop is generally supposed to provide a written estimate or offer you the statutory alternatives, including the option to decline a written estimate. RCW 46.71.025 specifically says the customer's signature or initials indicate which option was selected. Google and ChatGPT further confirms that the job of installing catalytic converter shield for my 2012 Prius with my own provided a new shield from MillerCAT is a simple and straightforward job taking only around 30 mins (see images) costing around $150 to $200. This business borderlines as a scam, preying on vulnerable population. If I had recorded how Dana initially quoted the job as taking minimal 2 hours at $250 an hour for a total of $500 before tax and fees, I would have gone to the police. Do yourself a favor avoid this place at all costs. Try instead 1. JDM House MotorSports at 17205 Pacific Hwy in Lynnwood. 2. Greg's Japanese Auto. These two are highly recommended, local and honest small businesses.
• JP

  Jane Petersen

  Aug 11, 2026
  5.0
  Dropped off car at 8am and out by 4:30. Installed new alternator. Very friendly and knowledgeable! Great service!
• AS

  Alexandra Joy Showell

  Jul 23, 2026
  5.0
  I have never met someone as kind and helpful as Dana was with my car. I brought in my 2010 Subaru Forrester and after fixing the problem swiftly, he gave me his card, and told me to call him if I ever had any other problems with my car while on the road (I live in Spokane). I did just that and he went out of his way to research the codes I gave him and give me a diagnostic over the phone. Dana is truly the best person to help me on such a frustrating thing like my car not working. Thank you so very much. I cannot recommend enough!