Enterprise Rent-A-Car

Reviews

• SK

  Snooze Kitty

  6 days ago
  5.0
  Xavier was extremely helpful in seeing up an urgent rental while my car was being repaired; staff was kind and efficient in preparing the vehicle and the paperwork; all of them made a tough situation for me as easy as possible - they were great!
• HC

  Harika Chatlapalli

  Aug 20, 2026
  5.0
  I had a long-term rental after an accident, and the team at this location was incredibly helpful and kind throughout the entire experience. They offered valuable guidance when I had questions about insurance and genuinely made me feel like they cared about my experience. You often hear or read about car rental companies being unhelpful or providing a poor customer experience, but that was absolutely not the case here. The team went above and beyond to make a stressful situation much easier, and I really appreciated their kindness and support!
• VH

  Victoria Hunter

  Aug 20, 2026
  1.0
  I’m extremely disappointed with my experience purchasing a vehicle from Enterprise. Larry sold me this 2023 vehicle less than a year ago. I also paid for an expensive additional warranty because I specifically wanted protection against unexpected repairs after purchasing a used vehicle. I have put LESS THAN 2,000 MILES on this car since buying it. Now, less than a year later, an independent shop has documented multiple significant issues. Their inspection states: • Both rear shocks are leaking and replacement is recommended to restore ride quality and stability. • Oil leaks are present, and the technician recommends an oil dye test to pinpoint the source of the leak(s). After discovering these problems, I contacted Enterprise expecting at minimum some assistance figuring out what was happening with a vehicle they sold me less than a year ago. Instead, I was sent to Jim, who essentially informed me that the additional warranty I was sold covers none of these issues. There was no offer to have Enterprise inspect the vehicle themselves. No offer to have their own technicians evaluate the documented leaks. No assistance in determining why a 2023 vehicle that I have personally driven fewer than 2,000 miles is already experiencing these problems. I was simply told they would not cover it. I understand that used cars require maintenance and that warranties have exclusions. What I do NOT think is reasonable is buying a relatively new vehicle from Enterprise, paying extra for warranty coverage, driving it fewer than 2,000 miles, and less than a year later discovering leaking rear shocks and an active oil leak — only to be told I am entirely on my own. I purchased through Enterprise specifically because I believed buying from a large, established company would provide some accountability and peace of mind compared with buying from a private seller. At this point, I’m potentially facing thousands of dollars in diagnostics and repairs on a vehicle I’ve barely driven, while the expensive additional warranty I was sold appears to provide no protection for the problems the vehicle is actually experiencing. Based on my experience, I would strongly recommend that anyone considering purchasing a vehicle from Enterprise get a completely independent pre-purchase inspection and carefully investigate exactly what their additional warranty excludes before paying for it.
• NN

  Ninad Naik

  Aug 7, 2026
  5.0
  The team is really nice and customer obsessed. Provided near by location pick up and drop off for/after my rental. Very much appreciated as it was very hot day.
• JH

  Jillian Harmon

  Jul 16, 2026
  5.0
  We have rented two cars through Enterprise Greenwood & have had a great experience both times. Specifically, Xavier S. and Andrew L. were fantastic - calm, professional under pressure, and super friendly. We would go back to rent with them again (as long as Xavier & Andrew are there!)

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