This profile is uncertified and using publicly sourced data
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Business Details
About
Auto Body Shop
Frank and Sons Auto Body - West Richland puts safety, quality, and service above all else. We promise to strive for the highest level of quality and safe repair in the most efficient manner possible. We will work hard to return your vehicle as quickly as possible without sacrificing our commitment to craftsmanship or safety of your vehicle. Frank and Sons Auto Body prides itself on our quality control processes and provides a lifetime warranty on all work performed for as long as you own your vehicle
Location
Hours
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.