This profile is uncertified and using publicly sourced data
Yext customers see up to a 9% lift on Google Gemini and gain access to:
- Performance insights across AI and traditional search
- Competitive benchmarking for your locations
- Clear, actionable recommendations to improve visibility
- AI-powered tools to manage your digital presence at scale
Business Details
About
Auto Body ShopAuto Dent Removal ServiceAuto Repair Shop
Opened in early 2025, our West Richland shop was built from the ground up as a state-of-the-art collision repair center, equipped with the latest frame, welding, and refinishing technology. As the newest Frank and Sons Auto Body location, we bring the same standards developed since 1960 across three generations of family ownership: a documented 12-step repair process, free computerized estimate, insurance coordination, structural repair, computerized color-match refinishing, and ADAS calibration, backed by a limited lifetime warranty on workmanship. We work with all major insurance carriers and repair all makes and models, including Tesla, GM, Honda, Acura, BMW, Subaru, and Toyota.
Location
Hours
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.