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Abhishek Srivastava
1 day ago
I had a great experience with Mercedes-Benz of Lynnwood. John from sales and Glen from finance were both fantastic to work with. The entire experience was smooth, and what stood out to me was how genuinely cared for I felt as a customer. It’s always a pleasure doing business with people who value their customers. They’ve certainly earned my trust and my business, and I look forward to being a long-time customer!
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Sherie Ralston
1 day ago
Five stars for the service team at Mercedes-Benz of Lynnwood! I trust them completely with my car. Ryan was absolutely wonderful to deal with and made the whole process smooth and stress-free. Huge shoutout to Derek the mechanic as well—he did an amazing job fixing up my headlights. I'm thrilled with the results and will definitely continue to use Mercedes-Benz of Lynnwood moving forward!
I am writing to share my sincere appreciation for the outstanding service I recently received at Mercedes-Benz of Lynnwood, the Dealer ship it's amazing, all the staff is so professional and respectful 100% recommend, specifically Casey Smith and his manager.
Casey is a consummate professional whose technical expertise and customer-first approach stand out immediately. Throughout the process, he went above and beyond to ensure every detail was handled correctly, keeping communication transparent and delivering results that exceeded expectations. It is rare to encounter someone so dedicated to going the extra mile for customer satisfaction.
Casey represents the Mercedes-Benz brand at the highest level, and he is the primary reason I will continue trusting Mercedes-Benz of Lynnwood with my vehicle.
Hands down the best service experience at Mercedes-Benz of Lynnwood. Please ensure his exceptional work is recognized by management.
-Art
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Jason Jordan
Oct 6, 2026
I went in this morning fully intending to drive home in a new MB. Parked, walked directly into the showroom, completely ignored. Went outside and looked around for a few minutes, then went back inside. None of the several employees standing around the reception desk even acknowledged me, just looked and went back to their conversation. I left without speaking to a single person.
Also the showroom itself just looked junky. I was surprised and turned off on all levels. Very disappointing from a Mercedes dealership.
The worst Mercedes dealer in town, I had a terrible experience here, two times now on different occasions. They were very rude, did not let me test drive a car, and it seemed like they didn't want to sell it.
I was told "drive the AMG after buying it" as though I'm supposed to know how it feels like before driving it, and worst of all, at that time, the car I inquired about was being driven by their GM, even though I wasn't supposed to put miles on it, but apparently they themselves can and drive it for fun.
Would not visit again or recommend to my worst enemy.