Enterprise Rent-A-Car

Reviews

• AN

  Albina Nesterova

  1 day ago
  5.0
  Convenient location, excelent service, clean cars! The paperwork process was quick and efficient. They also have courtesy pick up and drop off service. I highly reccomend this Enterprise location.
• MC

  Mauricio Cerrillo

  Oct 6, 2026
  5.0
  Excellent service provided from day one. All staff were very helpful and professional.
• BW

  Bryan Webb

  Sep 4, 2026
  5.0
  Very simple rental process using Costco Travel. The rate was good and the manager made the whole deal easy. I rented twice and will do so again.
• AA

  A_RMN

  Aug 18, 2026
  1.0
  I was part of the group that visited on June 19th and was turned away even though we presented valid identification documents. The “manager” (not sure if he was the manager, when we asks for one, he said it was him) was condescending and unhelpful. I wonder if we looked different we would’ve been treated better (we were a group of a young POC women). Thankfully, an enterprise that is within a mile helped us instantly with no questions. This was an unnecessarily stressful and time-wasting experience.
• ZZ

  Z Z

  Aug 5, 2026
  1.0
  Horrible enterprise experience. We came in here on June 19 for our car rental with appointment. Our driver had a printed temporary license (INTERIM DRIVER LICENSE, type DUPLICATE, as shown) issued by the DMV which clearly states it’s valid on its own as authorization to drive. She did not have her new photo license yet as it was still being issued through the mail, nor her older one as it had been disposed of by the DMV. However, the staff here refused to accept us. He claimed only the photo license is valid and that we would need to show the older one along with our printed temporary license. He ignored our explanation by repeatedly saying “I don’t know what else to tell you”. He was incredibly condescending and made us feel disrespected as young women travelling in a foreign state. By what we could see, he was the only one at the branch that day. Eventually we went to another branch (21101 Hwy 99 Ste B) in Lynnwood and got our car rental with the same driver’s license, as the staff there had the patience and reading comprehension skills to realize we had a perfectly valid license. We understand different branches may have different policies, but it is unacceptable to reject a valid licence when there are no such rules written on the website. Please reconsider who you hire.

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