Valvoline Instant Oil Change

Reviews

• BC

  Brian Carter

  3 days ago
  4.0
  Too hard of a up- sale , just kept trying
• JI

  Juan Carlos Moncada Ibarra

  Jul 3, 2026
  1.0
  Llevamos la camioneta de mi hermana por un cambio de aceite de motor y nos llevamos una desagradable sorpresa entregaron la camioneta con daños en el motor no se que hicieron mal pero tuvimos que cambiar la cadena del tiempo ellos solo dijeron nosotros no la dañamos. Cuidado con estos tipos saben dañar motores muy bien.
• RA

  Raven Ashlee

  Jun 25, 2026
  5.0
  Required a quick oil change and Cody helped us out all while smiling and providing good conversation. Noah and Matthew were so friendly and efficient. They had us and a few other cars in and out in as quickly as 8-10 minutes top! I would highly recommend coming here if your car needed maintenance and you were short on time--the customer service is excellent and the service quality is great! Thanks Valvoline for getting us nicely setup for our mini roadtrip.
• AJ

  Amber Johnson

  Jun 25, 2026
  1.0
  Took our company fleet vehicle there they found the account did all of the service then proceeded to ask for a card because they couldn't figure out how to use the account. Will continue to use firestone they have a better understanding of their systems.
• KT

  Kimberly Tanimoto

  Jun 4, 2026
  1.0
  Beware Kennewick location! I had purchased a Groupon for an oil change, and the expiration date is August 18, 2026. However, when I came in, I was told it could not be accepted or honored because it was not working in the system. Since the Groupon was still valid, I was disappointed that no solution was offered. Second, I was told that my vehicle had a power steering leak. This concerned me because I had my power steering replaced only about four months ago. When I asked them to double-check the fluid level, I was then told, “Oh, never mind, I guess it’s fine.” That made me feel like my vehicle was being misdiagnosed, which caused me to lose confidence in the service. I also noticed that several basic checks were not completed or offered, including checking my lights, tire pressure/tires, and air filters. Overall, the visit felt rushed and unprofessional, and I left feeling unsure about the quality of the inspection and service. I am very disappointed with this experience and am not sure I would feel comfortable returning.