Valvoline Instant Oil Change

Reviews

• KC

  Kristine Castilleja

  3 days ago
  5.0
  I have been to other instant oil change companies and they charged me more than what they should have, tried to tell me I needed more quarts than what my car even takes. I didn’t know any better. I’m just a girl… 💁🏻‍♀️Matthew explained everything thoroughly and was kind. The service was quick. Everyone was friendly and I knew they weren’t just trying to take my money for more than what I needed.
• SV

  selena valencia

  5 days ago
  5.0
  The guys always help me out w my audi. There is always great communication and team effort! Great place, i definitely recommend.
• MK

  Matt Klassen

  May 11, 2026
  5.0
  Raul and Noah were very nice! Service was quick and professional. They were both very knowledgeable in their craft. I recommend using Valvoline for your regular oil change and any other services you need! Great job as always!
• JB

  Jean Barela

  May 10, 2026
  5.0
  I love coming to this store the staff is very helpful and answer all the questions you need to know. And the store manager Matthew is super nice and helpful as well
• AH

  Alyssa Harris

  Apr 21, 2026
  1.0
  I went to this location for a transmission flush. Two days later, my car broke down on the side of the interstate and the check engine light came on for the first time in the car’s history. A mobile mechanic came out and found codes indicating low transmission fluid. When he checked, the fluid was critically low, only about one quart of black fluid drained out. When I had first gone in to Valvoline, they had told me prior to the service that the fluid level was appropriate and that there was no transmission fluid leak. The mobile mechanic also confirmed there was no leak, which leaves only one reasonable explanation: the transmission was not properly refilled after the service with Valvoline. As a result, my transmission suffered irreversible damage and has to be fully replaced at a cost of over $6,000. The transmission specialist I had the car brought to confirmed the damage is consistent with operating under low transmission fluid. I filed a claim with Valvoline and provided photos, a detailed timeline, and statements from multiple mechanics supporting these findings. Their only response has been to claim they have a video proving everything was done correctly, but that they can’t show it to me (how convenient). Given the evidence, I strongly question if the video even exists, and if it does exist I am confident that it does not show enough detail to substantiate their claims. They have since stopped responding to my emails regarding claim updates. When I filed a complaint with the BBB, Valvoline’s response was simply to redirect me back to their internal claims process, where they can better ghost me. Since claim decisions are handled at the store level, which is obviously an incredibly biased process, they are refusing to take accountability. I urge you not to use valvoline for any service. They are not to be trusted with your vehicle. I will go to my death bed advocating against Valvoline to whoever I can, and on any platform I can.