Volvo Cars Tacoma

Reviews

• DO

  Daniel Oberg

  Oct 16, 2026
  5.0
  An Exceptional Experience — Andrew and Dave Set the Standard! After visiting countless dealerships and test-driving several vehicles, my wife and I finally found our XC90 at Volvo Cars Tacoma. And while we absolutely love the vehicle, what truly set this dealership apart wasn’t just the car, it was the people. From the moment we walked in, there was something noticeably different about the atmosphere. Car shopping can often feel like a stressful experience filled with pressure, sales pitches, and negotiations. This was the complete opposite. The dealership felt welcoming, relaxed, and genuinely focused on making sure we found the right vehicle for us. I attribute so much of that experience to Andrew and Dave. Both were fantastic throughout the test drive and purchasing process. They were personable, professional, patient, and, most importantly, genuine. At no point did we feel pressured or like we were just another sale. Instead, we felt respected, listened to, and completely comfortable with our decision. We visited plenty of dealerships during our search, and I can confidently say that Volvo Cars Tacoma stood out above the rest. Not simply because they had the best vehicle for us, but because Andrew and Dave created an experience that made us want to do business there. A great vehicle may bring someone into a dealership, but great people are what make them remember it. Andrew and Dave, thank you for making what can be an exhausting process into such a positive and memorable experience. You both represent your dealership exceptionally well. If you’re considering a Volvo, I cannot recommend Volvo Cars Tacoma highly enough. Ask for Andrew and Dave. You’ll understand exactly what I mean. Five stars, without hesitation!
• JD

  Jordan Dimattina

  Oct 14, 2026
  5.0
  ⭐⭐⭐⭐⭐ I came into Volvo to look at cars and somehow left questioning everything I thought I knew about human excellence. Ethan, Fabian, Will, and Thayden are not normal employees. I’m genuinely convinced these four were grown in a Swedish laboratory and shipped to Tacoma in wooden crates. Ethan knows so much about Volvos that I’m pretty sure he personally invented the seatbelt. Fabian could sell a blind man a panoramic sunroof and have him thanking God for the view. Will has customer service so good that I accidentally called him Dad twice. He didn’t correct me. And Thayden? I don’t know what kind of psychological warfare that man is trained in, but I came in looking at a used car and somehow started considering financing a second vehicle for my dog. I don’t even have a dog. At one point, all four of them were standing together, and I swear the showroom got brighter. A bald eagle flew overhead. Somewhere in Sweden, a Volvo executive shed a single tear. I’ve been to dealerships before. Usually, I leave with a headache and a complimentary bottle of water. This time, I left with a new appreciation for Swedish engineering and four new emergency contacts. I would let these four perform open-heart surgery on me with a 10mm socket and a Volvo owner’s manual. 11/10 experience. Give these men a raise before they realize they’re overqualified for this planet.
• WH

  Will Holmes

  Oct 12, 2026
  5.0
  We recently bought a certified pre-owned Volvo from Volvo Cars Tacoma and had an excellent experience. We ended up with a great car from them that we're very happy with. Volvo Cars Tacoma is an excellent dealership, with a beautiful facility, an amazing selection of Volvos, and some of the best prices we came across in our search. It's also conveniently located, with plenty of great roads nearby for test drives. We worked with Sophie to find the right car, and she was terrific throughout the process. She was friendly, helpful, and patient. If she didn't know the answer to a question, she said so and then took the time to find out. She's also provided excellent service after the sale, answering our questions and helping ensure we get our plates and paperwork taken care of promptly and without hassle. It'll likely be a while before we need another car, but we'd happily return to Volvo Cars Tacoma for our next purchase. I'd also definitely recommend them to anyone shopping for a Volvo.
• SV

  Steven Venetta

  Oct 10, 2026
  1.0
  Livid would be an understatement. Deceitful and money hungry service center. Go figure. I brought my car in for an oil change, an AC diagnosis, and a Volvo On Call warning light that called for a module replacement. I thought the module might be why the app I use to start my car had stopped working, and the service advisor agreed. At 10:30 AM, I was asked to sign an authorization with the price left BLANK. I was told I would get the number as soon as he had it. That call never came. Nobody found me. Nobody updated me. The next time I saw my car was at 3 PM, with all of the work already completed. That is when I learned the AC diagnosis came back as a $10,000 repair. On a car with almost 200,000 miles. I was told, in so many words, that there is no reason to put that kind of money into it and the car basically needs to be replaced. So why did nobody stop the work? At no point did anyone pick up the phone and say, "Before we install a $2,000 battery, you should know this car needs a $10,000 repair. Do you still want to do this?" Any reasonable person would have said no. Instead, the battery went in first and the bad news came second, after I no longer had a choice. And the issue I actually came in for? The module was replaced and the app STILL does not work. Nobody at Volvo has been able to help me. Not one person. I left with a "discounted" $1,600 bill and a promise that the manager would figure out how to get my app working. I have been a loyal customer of this service center for years. I love Volvo. But I am done. I will not be buying my next car from this dealership, and sadly, I will be looking at another brand entirely.
• TR

  Tori R

  Oct 4, 2026
  5.0
  2016 MAZDA CX-5 My car decided it was done with me, so I ended up at Volvo Tacoma looking for a new one. Definitely not how I planned to spend my day, but I ended up with Will, so I guess my car breaking down had at least one benefit. 😂 I came in knowing what I wanted, and Will was exactly who I needed. He knew his stuff, listened to what I was looking for, and never once made me feel pressured or like he was trying to steer me toward something I didn’t want. He was straightforward, personable, and genuinely made the whole process easy. Will is also just a really good person to have on the other side of a car purchase. He’s funny, professional, easy to talk to, and actually seems to enjoy what he does. You can tell he takes pride in his work, and it shows in the way he treats his customers. I never felt like just another person on the lot. He made the experience feel personal without ever making it feel like a sales pitch. I’m absolutely loving my car, and I’m very glad Will was the person I ended up working with. If I ever need another car, I already know who I’m asking for. And I can’t leave Alyssa out because she deserves just as much credit for making this experience so great. She handled the financial side of everything and made what is usually the least exciting part of buying a car surprisingly painless. She was patient, incredibly helpful, and explained everything clearly without making me feel overwhelmed by the paperwork. Alyssa was also just genuinely pleasant to work with. She took the time to make sure I understood everything, answered every question I had, and never made me feel rushed. She made me feel like she actually cared about me leaving happy and comfortable with the deal, not just getting signatures on a stack of papers. Between Will and Alyssa, I really couldn’t have asked for a better team. I came in because my car decided to quit on me, and I left with a car I absolutely love and a genuinely great experience to go with it. Volvo Tacoma, keep these two around. They’re doing something right over there. Five stars, easily. Will and Alyssa both earned every single one.

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