Here at The Wave, we know your car is more than just a car. That's why we provide the ultimate in car care! Our professional staff is here to ensure your car is not only clean, but that your experience is exceptional, every time! It is our constant goal to provide the best customer service and car focus, while taking initiatives to protect the environment. We offer five state of the art, environmentally sound car washes where we reclaim a percentage of the water used in the car wash process. Each Wave location also offers a full compliment of coin operated, high-powered vacuums and detail kiosks in a well maintained and clean environment. And at our Frederickson location, customers can take advantage of the vacuums for free!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.