Burien Nissan

Reviews

• AS

  Alexander Salguero

  5 days ago
  5.0
  I want to thank the staff especially Manuel for their excellent attention and service throughout the entire process very efficient and professional
• JA

  Jc Alteros

  6 days ago
  5.0
  Cindy Gonzalez is the best. Very helpful and understanding of my situation. She was very patient after going back and forth to the shop because I was very indecisive. Everything worked out and I appreciate everything she did for me getting my car. Please give her a raise 🤗 she detailed my truck before leaving the shop. Thank you 🙏
• BB

  Bana Baka

  Oct 8, 2026
  1.0
  This dealerships service department has the worst staff working there. I am glad I won't be doing business there anymore. The staff left trash in my car when I took it there for an oil change/tire rotation service. I had the new employee come get the trash out my car and I let her know this was unacceptable. Instead of standing around chatting with one another, look over your work and do better with customer service.
• AB

  abdull Bably

  Oct 2, 2026
  1.0
  This people are a big scammers…last month i went there to buy my daughter a a Subaru legacy in cash because she young and I didn’t want her to involve in the finances game….very simple request….but the sales man tried to have us sign a credit check application 😀😀 he thought we are that stupid..looks like this is something they have been doing to poor immigrants customers who don’t have enough knowledge and the language issues make them easy targets for them…..funny thing manger was a black Americans man who should know better talking advantage of minorities is not a good thing..anyway I reported them the BB because trying to trick people to sign legal documents without their knowledge is a crime
• WW

  Wartux

  Sep 11, 2026
  1.0
  I have bought cars from multiple dealers in multiple states, and this is the worst one ever. I have switched all my service to Nissan Renton, and couldn't be happier. 1) When I bought the car, they did the typical trick of trying to tack on numerous fees. One sales rep was so unsavvy, they literally referred to one of the fees as "our extra profit." They couldn't even make up a good cover (sure, you can credit them as being honest if you want to give the benefit of the doubt, but I think they answered impulsively as I caught them off guard). 2) I asked how I knew they would not try to call me back after I bought the car & try to insist on a higher interest rate, as I had just heard a news story of how car dealers take advantage of people in this way. They basically admitted they only do this to people with worse credit, so I had nothing to worry about. 3) Multiple times I came here for service which was preplanned days in advance, and then they didn't have the part or tools necessary. I waited hours each time, and then had to reschedule. How disorganized can you be? One time I left the car with them for a whole week to take care of multiple issues which I repeatedly double & triple checked with them. They still didn't complete all the tasks required despite promising to do so. 4) I presume the owner does not treat employees well or creates a non-ideal working environment, b/c I never saw the same staff working there for very long. 5) Final straw: they quoted me just over $700 for brakes. I told them I would get back to them once I knew my schedule. Within a 1 week, I tried to schedule. They said they no longer had those parts available, so had to charge me over $1000 b/c the new parts were more expensive. They said these were the same as the factory installed parts. I called Renton. They quoted me just over $600 to get it down with the same factory parts. That sealed the deal. I went to Renton, and they've been giving me great service ever since. Glad to never see you again, Nissan Burien.