PM
Paola Martinez
4 days ago
Cindy at Nissan Burien has made the entire process of buying a car less stressful. She is very professional and overall made the process feel so easy, Thank you again Cindy.
Unfortunately, my experience with the service center was disappointing.
Communication throughout the process was poor. After the initial call with the front desk, I wasn't able to reach anyone by phone. I also received a text saying to call if I needed anything, but the phone number provided was just a string of 5s, so it wasn't usable.
Customer service at the service front desk was not very helpful, and I was also surprised by an additional fuel charge. When I asked for a receipt, I was given one that didn't match the amount charged. I was then told the difference was a service fee for having to put gas in the vehicle because it was empty, which wasn't an accurate representation of the situation.
Based on my experience, I won't be using this service center again. I'm sharing this so others know what to expect. If you're charged for fuel, I'd recommend asking for an itemized receipt and reviewing the charges carefully.
MC
Mateo Covarrubias
Jun 19, 2026
Cindy did an amazing job helping me buy my first car. I highly recommend her to anyone who needs help. Thank you Cindy you are the best.
JM
Jacqueline mons
Jun 12, 2026
Jasbir, you are the most amazing salesperson I have ever encountered in all my 40 years of car buying. You are polite and you take good care of your customers. Joi and I both bought cars today and you managed to make this an enjoyable process. You made us feel comfortable and accepted. I love my Jeep and my daughter loves her BMW. You are extremely knowledgeable and explained everything thoroughly. If anyone needs a new car please come see Jasbir. He will certainly take good care of you. Jasbir, I thank you from the bottom of my heart. God bless you!
DT
Desiree Torres
Jun 2, 2026
I recently purchased a vehicle from Burien Nissan, and Valentina made the entire experience smooth and stress-free. From the moment I arrived, she was friendly, professional, and genuinely interested in helping me find the right car for my needs and budget.
She took the time to answer all of my questions, explain the features of different vehicles, and never made me feel pressured. Her knowledge, patience, and excellent customer service made a big difference throughout the process. She kept me informed every step of the way and made sure I was comfortable with my decision.
I highly recommend Valentina to anyone looking for a vehicle. She truly cares about her customers and works hard to make sure they leave happy with their purchase. Thank you, Valentina, for such a great car-buying experience!