Burien Chevrolet

Reviews

• SC

  Suzy Conner

  2 days ago
  5.0
  The staff is great. David, my sales guy never pressured me but instead informed me to help me make the best decision for me about buying a car. I bought an EV and I was not supplied an owners manual or charger which made me uneasy to say the least. But, I'm managing.
• FL

  Fiona Lee

  2 days ago
  2.0
  9/3/2026 UPDATE No response from Burien Chevrolet Service Manager, Jenna, despite my calling and leaving 2 voice mail messages. ORIGINAL REVIEW 9/2/2026 Brought my 2023 Chevy Bolt EUV in for the 1st time today for a multipoint inspection, tire rotation and rear wiper blade replacement (all listed as free services on the web site) and cabin air filter change (listed @ $110). Decided to also replace front wiper blades while I was there. Buried Chevrolet charged me a WHOPPING $141 to replace the front and rear wiper blades! Front: $63.83+$48.71, rear $27.46! They also charged $113.44 to replace the cabin air filter, slightly higher than their web site price of $110. I left feeling uneasy at the high cost. After paying, I’d asked the tech, MIke, if these GM blades came with an add’l warranty given the astronomical price and was told “No,” just the standard 1 year warranty.” When I got home, I went to Burien Chevrolet’s web site and saw that the cost to replace front wiper blades was $69.95 (see screenshot) so I called and asked why I was charged 2X what their web site listed. Mike said I need to come in to resolve the issue with the Parts Dept as he “‘doesn’t control parts pricing.” #1: I don’t understand why I have to make another in-person trip (and deal with freeway traffic) to resolve a simple parts pricing issue when the Service and Parts Depts are right by each other. #2: There is simply NO excuse for parts pricing that is >100% what a company says it is, both on the web site and over the phone. I’d called Burien Chevrolet 3 weeks ago to compare service pricing among nearby Chevy dealers then left for a trip out of the country to deal with a family health emergency. I just found my notes after stewing over the outrageous price I’d been charged for the wiper blades! #3: After reviewing the bill at home, it looks like Burien Chevrolet didn’t do the tire rotation either as it wasn’t listed as a line item the invoice
• OZ

  Obaid Hazrat zada

  4 days ago
  1.0
  Very disappointing service. They are never on time, and the wait times are extremely long. I’ve had three appointments here, and all three were bad experiences. Having an appointment seems pointless when you still have to wait so long. They really need to improve their scheduling and customer service
• AZ

  Ambes Zekaias

  Aug 27, 2026
  1.0
  I’m very disappointed with my service experience at Burien Chevrolet. I brought my vehicle in mainly because the check-engine light was coming on. I left the vehicle with the dealership for almost 8 hours, from around 11 AM until nearly 6 PM. I was told the vehicle had been checked, and the check-engine light had turned off, so I was told it was not expected to come back on. Unfortunately, about 10–15 minutes after leaving the dealership, the check-engine light came back on. The vehicle is also showing an “Exhaust Emissions System” warning and says to schedule service. I understand that sometimes problems can be difficult to diagnose, but I expected the main issue I brought the vehicle in for to be properly investigated. Leaving my vehicle there for almost the entire day and then having the same warning come back shortly after leaving was very frustrating. I appreciate the staff who tried to help me, but unfortunately I’m going to have the vehicle diagnosed at another Chevrolet dealership. I hope Burien Chevrolet can improve its diagnostic service and communication so other customers don’t have the same experience
• SL

  Sergio Lopez

  Aug 26, 2026
  5.0
  Outstanding customer service and an exceptional sales team. My family and I have purchased two trucks from them, and we will definitely return to Kevin and Romar when it’s time for our next vehicle. They make the entire buying experience smooth, transparent, and enjoyable. You leave feeling like you got a great deal, which is exactly how every vehicle purchase should feel.