Volvo Cars Bellevue

Reviews

• YH

  Yu Huang

  1 day ago
  5.0
  Very convenient location, provided loaner car during my car service. All issues were found and communicated before performing. Completed on the same day, and addressed the new findings the next. Great place for professional Volvo service.
• BE

  Bradley Eisenbeis

  2 days ago
  5.0
  Just purchased a pre-owned Volvo Certified vehicle from Volvo Cars Bellevue and could not be happier! Everyone from the Kevin the salesperson to Randy the general manager were amazing! They truly cared about OUR needs and did everything possible to make sure we got into a vehicle that met ALL of our needs as well as budget! If you hate the high pressure car buying experience I highly recommend you start your car shopping right here! We had so many cars on our list and they were patient as well as helpful. Best car buying experience ever! Randy and his team are amazing! 😇
• JB

  John Battermann

  4 days ago
  5.0
  The Service department went out of its way to make sure the work on our car was handled even when the parts were not available as expected. They went to work and found the parts at another dealership. We had to drive a long ways to get the service work done so we really appreciated them finding the parts and getting the work done in the scheduled time!
• RR

  Rachel Valente Ramsay

  Oct 16, 2026
  5.0
  Had a great experience with Vince. I'd started the car-buying process with another salesperson and was rather frustrated about some miscommunications that had occurred and nearly botched the deal. Vince entered the picture and seamlessly helped smooth things over. He was professional, energetic, not pushy and a pleasure to work with. Also I love my XC90 plug-in hybrid!
• LS

  Lianne in Seattle

  Sep 15, 2026
  1.0
  I bought an EX 90 from this dealership back in November 2025. The car stopped working within 30 days of purchase and eventually it was deemed a lemon. Volvo of North America is in the process of buying it back - which means legally I am owed every dollar I have paid for this vehicle and all warranties, minus a small prorated amount for mileage. That is not this dealership‘s fault. What is this dealership’s fault? After trying to contact the dealership at least 20 times via online form, phone call, voice messages, messages with sales associates, and email in order to get a refund on all dealer added warranties (which is required by lemon law in Washington state), they have not returned my calls. The buying process was equally horrible. They mentioned nothing of the ongoing charging issues that this car faced when I was purchasing the vehicle, though I will take partial blame on that for not doing my due diligence. That said, I came in knowing exactly what I wanted, and still the process took 8 hours from start to finish. I had very few questions because I knew what I wanted - but any question I did ask was met with a “yes” even though after owning the car I know these answers were false. So why did it take so long? Was I just a tough negotiator? Nope. I paid full MSRP (less some corporate and EV rebates which I qualified for) - I was fine paying the price tag, I just wanted to be out of there. But just when I thought I was done I had several more hours of battering by the finance manager for dealer added warranties - which you’re not supposed to get, but I got many of them to be done with it. I loathe buying new cars, and this was the epitome of everything that makes getting a new car awful - from the uninspiring dealership decor to the lengthy and unknowledgeable sales process and post purchase abandonment. I’ve settled on a BMW X7 as my next vehicle and I will never purchase from Swickard Auto Group again. I can’t wait to get this Volvo out of my hands, and hopefully this review will prompt a quick callback. Edited 10/8/2026: The car has been returned to Volvo and I still have yet to receive a call back from this dealership. Luckily there was someone at the Seattle Volvo dealership when I returned my car that emailed me the online form to complete. It was that simple - just a form. The form states it will take up to 45 days to be refunded (even though the car is no longer in my possession).

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