Volvo Cars Bellevue

Reviews

• KA

  Kat Agnew

  5 days ago
  5.0
  We brought our daughter to buy her first and had the help from Ali. He was very welcoming from the start and a friendly person. He helped her find the perfect car and helped walk through the process. We are very grateful. Our family highly recommend the team at Volvo. Thank you Randy and Ali. We are very appreciative. -Agnew family
• JY

  James Young

  May 5, 2026
  2.0
  I have a lot to say, unfortunately, and I seriously wish I could leave a more positive review. On the positive, kudos to the sales person “Sasha” for being transparent and upfront with anything I asked and sending me plenty of info. But on the negative, it’s been a month since purchase and I still legally CANNOT drive my own car, their service department virtually did no used car inspection on it before resale, and communication is seriously lacking. So here we go: So out of the state (I am in CA), I found this phenomenal S60 T6 R design with them at the very start of April. I knew I wanted it, so I sold my new CX30 to carvana and made the deposit to hold it. After some back and forth, I get the documents mailed to me, which I sent back within 24 hours of receipt. Given that I’m active duty military, I chose to register the car in the state of my legal home of record (east coast). I completed the necessary DMV forms and sent them ALL in with the documents I returned to them, and my bank check. A week after pickup with a 3 day driving permit to make it home with the car, the bank tells me that the dealership improperly handled my check, and it had to be sent back to them for correction. I contacted Natasha in finance to address this. I was contacted back afterward being told that per the dealership financial institution, I needed a new check entirely, which I confirmed with the bank that I did not… after more back and forth, that was handled (2.5 weeks or so post deposit now). To make a long story short, my title was held without being sent to the state of SC along with my registration paperwork apparently, until that check situation was handled. Further delaying my ability to legally drive this car without a temporary plate. At this point, it’s been a month and I still have no update on if it’s even been sent to the dmv. The DMV told me they haven’t gotten anything yet, and I haven’t gotten a follow up from the dealership in a week. I’m frustrated and disappointed that a simple sight unseen deal has resulted in a situation like this because of the dealership improperly handling my check and titling documents at this point. Had I known this would happen, I would have never agreed to have my titling/registration paperwork handled via whatever company they pay to do so. When can I drive my car? Have my documents even made it to my registration state? Is my bank raising my interest late on my loan due to not receiving the car title in time? These are all questions I’m unfortunately asking right now. Finally, the dealership service department virtually did nothing to this car prior to saying it was good to be resold. Washer fluid was mostly empty, the 60,000 mile service wasn’t completed at all (spark plugs due, I just did them myself), cabin filter was COVERED in mold, etc… need I go on? Overall I’m just disappointed at the process AFTER agreeing to purchase the car, and in their service dept lacking so hard on simple services. For reference, I’m a prior Toyota & Nissan Assistant Service Manager.
• SG

  sandeep gupta

  May 2, 2026
  1.0
  WARNING: Deceptive Lease Practices at Volvo Cars Bellevue Visited on May 2, 2026 to lease a 2025 EX90 loaner. What I experienced was a masterclass in how dealerships exploit the complexity of lease math to overcharge informed buyers — and I can only imagine what happens to those who don't ask questions. Tactic 1: Bait-and-switch on the advertised discount. The website advertises a specific loaner allowance. The first worksheet I received showed less than half that amount. When I questioned it, a revised worksheet magically appeared 17 minutes later with a higher discount — still thousands short of the advertised figure. If the second number was possible all along, why wasn't it offered first? Tactic 2: Writing one money factor, calculating with another. The sales manager handwrote the Volvo Financial Services buy rate on my worksheet — the lowest possible rate. But the payment grid on the same page was mathematically impossible at that rate. The actual rate embedded in the calculations was roughly 6x higher. Anyone with a calculator can verify this: divide the payment difference between down payment columns and compare it to the stated terms. The numbers don't match. That discrepancy would have cost me roughly $9,000 over the life of the lease in hidden interest. Tactic 3: Pressure stamp. A "Today Only" stamp appeared on the second worksheet that wasn't on the first. The car is a loaner that's been sitting on the lot accumulating miles and floor-plan interest. It wasn't going anywhere. Tactic 4: Refusing transparency. When I asked for a standard lease disclosure — the kind any legitimate dealer provides — showing how the monthly payment is calculated, the sales manager declined and ended the conversation. A dealer who is confident in their numbers shows the math. A dealer who is hiding margin walks away. The salesperson Vince was polite and professional throughout — this is not about him. He was transparent that the lease math comes from the sales manager's desk, not his. The problem is the desk. I came in with 800+ credit, Volvo loyalty, Costco membership, and a genuine intent to sign that day. Instead of earning a customer, the sales manager chose to protect a markup that couldn't survive scrutiny. Advice to future shoppers: Never sign a lease at any dealership without seeing the full breakdown — cap cost, residual, and money factor itemized separately. If they won't show it, that IS the answer. The EX90 is a beautiful car. Shop for it somewhere else.
• SK

  SIDDHARDHA KOMMALAPATI

  Apr 28, 2026
  5.0
  Outstanding Service — Ask for Ali! I’ve been bringing my Volvo to Beyer Volvo Cars Dulles for a few years now, and Ali has made every single visit a pleasure. From scheduling to pickup, the experience is consistently smooth, professional, and genuinely customer-focused. Ali takes the time to walk you through exactly what your car needs — no upselling, no unnecessary repairs, just honest, straightforward guidance. He clearly knows Volvos inside and out. What really sets Ali apart is the attention to detail. On one visit, he actually noticed a missing hood emblem I hadn’t even caught, and it was replaced by the time I picked up my car. That kind of proactive care is rare. The service is always completed on time, using genuine Volvo parts, which gives me real peace of mind. If you own a Volvo and want a service experience that feels personal and trustworthy, Ali is your guy. Highly recommend!
• ST

  Sai Teja

  Apr 28, 2026
  1.0
  ** **AVOID**** Avoid this dealership if you are an out of state buyer. When I bought my Volvo XC90 in February, they didn't provide a temporary tag, stating I'm out of state buyer and explicitly promised me that my permanent plates would arrive within 30 to 45 days through their third-party titling and registration service. Now, more than 60 days have passed, and I am stuck with a car I cannot legally drive. (60 days is what I can drive without having plates) To make matters worse, the titling company won’t speak to me because I’m not their "actual client," and the dealership is now hiding behind fine print claiming that I signed a document agreeing that registration might take more than 90 days, completely contradicting the 1–2 month timeline they used to close the sale. After many calls and several unanswered emails, it took me a full week just to reach the team that sold me the car. Despite the run-around, all they told me was that they can't do anything because a third-party company is handling the registration. I’ve since found a similar review from another out-of-state buyer who faced this exact same issue, I only wish I had seen it before closing the deal. If the dealership is aware of these recurring delays, they should change their titling company and use someone else instead of forcing the customers to wait like this.

Frequently Asked Questions About Volvo Cars Bellevue