MB
Mahamadou Badiaga
5 days ago
Please don’t take your vehicle to this dealership they are not going to be able to help you not professional honestly
MB
Mahamadou Badiaga
5 days ago
These people are not professional they don’t explain better after checking your vehicle and they charge you for not reason they don’t have a lot of options actually I don’t recommend you this area!!
Ihor helped me purchase Range Rover evoque 2022. Really respectful. Listens and also patient. I would recommend Ihor to anyone trying to buy a car. I really love driving this car.
Top-notch buying experience at Land Rover Bellevue recently! I walked in without an appointment, and Ihor was fantastic—knowledgeable, patient, and completely zero-pressure during the test drive.
I placed a custom order, and Ihor kept me updated every step of the way with accurate timelines and proactive communication. When delivery day arrived, the trade-in and paperwork were smooth, transparent, and hassle-free.
Overall, I’m extremely impressed with Land Rover Bellevue. The entire buying experience exceeded my expectations, and I highly recommend both the dealership and Ihor to anyone considering a new Land Rover.
I purchased my Range Rover from Land Rover Bellevue about two years ago, along with additional protection products. After recently selling the vehicle, I contacted the dealership to cancel my Vehicle Service Contract and receive the prorated refund.
What should have been a straightforward process has turned into one of the most frustrating customer service experiences I’ve ever had.
Every time I called the dealership about the refund, I was transferred from one person to another until eventually no one answered the phone. I sent multiple emails asking for help, but none of them were ever answered.
After waiting for several weeks with no response from the dealership, I finally received an email from Jaguar Land Rover’s cancellation department—not from Land Rover Bellevue. They confirmed that my cancellation had been completed and that I was entitled to a refund. However, they instructed me to contact the dealership regarding the refund.
That brought me right back to where I started.
To this day, I still have no idea how the refund will be issued, where the money will be sent, or when I will receive it. No one from the dealership has contacted me. None of my emails have been answered, and my phone calls continue to go nowhere.
What disappoints me most is not the refund itself—it’s the complete lack of communication and accountability. I purchased these products from Land Rover Bellevue, yet when it came time to cancel them, I was left to figure everything out on my own. I have never received a clear answer or any meaningful assistance throughout this entire process.
As a customer, I feel completely ignored and helpless. I simply cannot understand why buying these products was so easy, but getting a legitimate refund has been so unnecessarily difficult. I expected far better customer service and professionalism from Land Rover Bellevue, and I am extremely disappointed with the way this matter has been handled.