Hard to give this type of review after an absolute 5 star experience with Angi (she really helped us out) but after a solid brake service and inspection, I asked about a loud sound coming from my blower motor after a recent air filter replacement (usually indicating debris falling into the blower motor). Was told it was a bad gear and the motor would need to be replaced. Got home, took the time to remove and inspect the motor (which was obviously NOT done, so diagnostics seem impossible) and there were three large leaves in the blower. Removed and fixed myself. Honesty means a lot in the automotive business and when there is lack of standards or trust in the simple stuff, it’s usually indicative of a larger, more serious problem in the organization (ie, did I really need a brake service, were their other recommendations needed or more half/truths/lies?)… makes you think.
GG
Gtgman
Apr 15, 2026
1.0
Worst mistake going here, I waited 3 hours for an oil change. I showed up for my appointment I scheduled through car advise just to find out they somehow don’t accept that even though it was booked for that location. They then added me to the system and I sat there for 3 hours for just an oil change ridiculous, also for them to say they performed a multipoint inspection yet they couldn’t even do that, better off going to quick service oil changes and paying a little bit more if not the same rather than going here.
AT
Abrianna Trower
Apr 2, 2026
4.0
Angi was great. Her customer service was top tier and she helped me get in to be seen when my appointment was messed up.
KA
Kristopher Alden
Mar 22, 2026
5.0
Angie is the best! Very capable, very professional and kind.
SS
Sarah Summers
Mar 16, 2026
1.0
I called in to change my appointment for an 12pm inspection today (due to inclement weather) and spoke to a man who was extremely rude and confrontational. After a brief and excruciating exchange with this man, I decided to cancel my appointment and spend my money elsewhere. I suggest to management that they NEVER let this person interact with customers again.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes and mechanical repairs.
Where is Goodyear Auto Service located?
It is located at 4830 Monticello Ave, Williamsburg, VA 23188, USA.
What are the operating hours of Goodyear Auto Service?
Open Monday through Saturday from 8:00 AM to 7:00 PM, and Sunday from 8:00 AM to 5:00 PM. The center is closed on Thanksgiving (Nov 27, 2025) and Christmas (Dec 25, 2025).
Does Goodyear Auto Service offer in-store pickup for tires or parts?
Yes, they offer in-store pickup services.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance and restroom.
Can I make an appointment online for auto services at Goodyear Auto Service?
Yes, appointments can be made online via their website at https://www.goodyearautoservice.com/en-US/make-appointment.
What nearby gas stations can I visit when I come to Goodyear Auto Service?
Nearby gas stations include Exxon & Mobil Stations and Mobil, which also offer automotive-related services and convenience stores.
Are there places to eat near Goodyear Auto Service while I wait?
Yes, nearby restaurants include Honey Butter's Kitchen (southern barbecue), Gold Taste (Japanese sushi), and Jimmy's Oven Grill-Monticello (pizza and sandwiches).
What nearby pet stores or veterinary services are close to Goodyear Auto Service?
PetSmart and Banfield Pet Hospital are nearby for pet supplies and veterinary care respectively, convenient if you have pets with you when visiting.
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