SS
Synner Syndrome
Oct 6, 2026
Very disrespectful dealership. that treats their customers or potential buyers with such disrespect and attitude. I have had the unfortunate experience of working with Bryce, more than one time in communication. His attitude and his communication have been disrespectful both times that I had to deal with him. I will never ever buy a car from this dealership, and I would advise everybody out there to steer clear of this dealership. There’s a lot of other dealerships out there that you can spend your hard-earned money on. This is not one of them.
*UPDATE* - To respond to the "owner" 's claim that the response what "abusive and profanity laced communication" is simply untrue.
Let's explain...
We were discussing the vehicles I was looking at - Bronco, F150, Kia Sorrento... More specifically the Bronco Outer Banks, F150 XLT, and Kia Sorrento SX-Prestige
Sent August 15th, 2026 -
"Broncos and Sorrentos are completely different vehicles with different incentives, pricing programs. There's no way you're getting a 2026 Bronco Badlands with an MSRP over $65k for the same price of Kia Sorrento SX-Prestige, topping out at $50k"
To which I responded: "Well to be fair my first focus was a Outer Banks bronco but I didn't find that on your website so i wasn't really looking at Badlands first"
Them: "I can work with you on an Outer Banks, but we're still too far apart on what you want for your trade. You want $40k correct?"
To which I told him I had printed offers - which is factually true - I had 3 in hand offers (and one was to come which I didn't hear about originally) (so that became 4).
Them: "So why haven't you bought it if they gave you want you wanted for your explorer?"
To which I had responded that they were too high in pricing.
Them: "You're not going to get $40k for your explorer and getting a fair price on your new Bronco. Until you realize that, you're going to keep looking."
To which I responded: "No what it sounds like is Sheehy is trying to rip people off. I've had the same experience up here in Springfield. You guys are well undervaluing the car. As much as I would like to work on prices, I'm not interested in communicating with somebody who's gonna criticize me and undervalue my car."
Fast forward to now...I was contacted again about the Bronco. I did not know who contacted me but it sounded like someone else, until it moved over to the previous representative.
Tuesday October 6, 2026 - we were discussing where we had to be to make a deal, and they respond "oh yeah we're not even close." (They had offered $20,365 OTD, to which I told them was the worst offer yet - which is true by over $4k. It was completely out of line).
I responded: "Someone will buy it. Just won't be me" (in terms of their vehicle).
Them: "No worries. I know we have the best prices so when you said it was the worst offer, I know you're not serious. Let me know when you're serious."
Why would I be contacting them and wasting my time if I wasn't serious? What kind of a response is that?
My response?: "Oh f*** off. When I'm serious? Do me a favor and lose my information and never contact me again. I'm not going to talk to someone who's disrespectful."
Show me where it was "abusive and profanity-laced"? "Profanity-laced" infers that there was multiple curse words in messages. Why would I waste my time and energy if I wasn't serious?
"Competitive and Transparent online pricing..." Let me ask you all this who are reading this - which price would you go with?
A) 15,400
B) 13,000
C) 12,000
D) 15,900
E) 14,500
$20,365-$15,400 = $4,965 more expensive than Dealership A. (Avl Gray 4-Cyl)
$20,365-$13,000 = $7,365 more expensive than Dealership B. (Desert Sand 4 Cyl)
$20,365-$12,000 = $8,365 more expensive than Dealership C. (White on White 4 Cyl).
$20,365-$15,900 = $4,465 more expensive than Dealership D. (Avl Gray on Avl Gray 6 Cyl)
$20,365-$14,500 = $5,865 more expensive than Dealership E. (Shadow Black 4 Cyl).
THIS is the clear example of WHY this dealership cannot be trusted, nor should be a place you go to for a vehicle