Volvo Cars of Virginia Beach

Reviews

• GN

  Gilda Niknezhad

  4 days ago
  2.0
  The mounted a tire. That was done. Required a special lock they said they didn't have (a dealership) had to purchase. Sold us a used lock without packaging. Gave me a work order charge in one amount and charged my credit card for a larger amount. I didn't notice the difference until I was home. Seriously 😒
• CT

  Cari Thomas

  Jun 29, 2026
  5.0
  Such customer service! Brought my 2021 XC40 recharge in for scheduled service. Turns out I didn’t need it. Ed realized it as we were preparing all the paperwork. Checked all the software which was up to date. He helped me install new wiper blades that I bought at the parts department and drove away without charging me a thing. I’ll be due a service next year and he said “See ya then!” Bottom line… go here. I will return next year for sure.
• BB

  Brian Bishop

  May 19, 2026
  2.0
  They close early, and schedule maintenance poorly.
• DD

  D

  May 18, 2026
  5.0
  Just spend the $ and purchase from Wynne + plan your maintenance here! Worth the price on initial investment + servicing to be a part of Wynne’s customer base. I owned an XC60 that I had serviced here for four years without issue. I traded it out for a Mazda SUV in Sept of 2025 after convincing myself it would be more economical, and have now dumped the Mazda only 9 months into ownership to come crawling back to Volvo after numerous critically poor customer service experiences + an outright deceptive dealership sales + service team at a local Mazda dealership. I am now back in a Volvo and incredibly hesitant to ever purchase from another vehicle manufacturer because of how well-designed the vehicles are in tandem with the incredible service Volvo repeatedly provides. I learned an expensive lesson so you don’t have to. Volvos are worth the price + premium fuel cost to have reliability + outstanding customer service!!!
• BB

  Brandy Bloom

  Apr 22, 2026
  1.0
  I am in the area for a work trip- having to drive 300 miles tomorrow. My volvo all of a sudden started having a glitch where the screen/speakers are making a screaming sound. Turning on and off, as well as my dash. Called the closest volvo to see if I could drive straight there for a diagnosis just to make sure it isn't something catastrophic and make sure it is still safe to drive. Was told no- 3 to 5 days at the earliest. It only takes minutes to plug it in for diagnosis and see what the failure is. They won't even do that. Horrible customer service!