Safelite AutoGlass

Reviews

• JW

  Jann Widmayer

  2 days ago
  5.0
  Safelite is a company we have used before, although in another state. This time, we scheduled services online. We experienced one issue regarding payment, but Safelite addressed the issue and it was resolved the issue in a manner that exceeded my expectations. Thank you for your expertise and professionalism. The new windshield is beautiful!
• NM

  Nita Marmon

  3 days ago
  1.0
  Very little communication about process. Tech explained that the 2 cracks couldn't be fixed and walked away. She also left resin on the window and it's not my responsibility to clean the area. Sloppy work
• SA

  S Aaron

  May 6, 2026
  1.0
  When I initially started my quote I received a email that stated if I scheduled the service I would receive a $100 off. Of course I never received the discount. Once I got the windshield replaced my smart rear view mirror is not working! I am seeing both smart view and traditional mirror at the same time which is unacceptable
• TK

  Tad Kamano

  Apr 28, 2026
  1.0
  If I could give them zero stars I would. I got my windshield replaced on my 2014 jeep wrangler on April 3rd. It cracked less than 2 weeks later and they came to inspect it and said there was an impact from a rock (there wasn’t) and that I need to replace the whole windshield. Don’t use these people. Such a scam. And when they replaced my windshield they cut my microphone cord so wow solid job guys! Trash.
• MW

  Marie Washington

  Apr 22, 2026
  1.0
  Do not go to the Safelite store in Virginia Beach, Virginia, on Virginia Beach Blvd. The customer service is really bad there.They are really rude and negative towards any person that came in the door especially to the African-Americans. There was a person who worked there. Her female name was Tracy. She was really negative and rude when asking questions they lied to me had me pay close to $200 to get a crack that was in my windshield and then when I had filed with my insurance, my insurance company had paid them $200 which they felt that was they even stated there was way over priced what should’ve been for a small little crack in a wind in the windshield but they paid it and plus they made me pay ,so safelite in Virginia Beach on Virginia Beach Blvd. see close to $400 200 180 some dollars from me plus tax and the same amount from my insurance company which day basically took and receive $400.My insurance company said I was supposed to be refunded my money back but Tracy got on the phone very rude towards me and my insurance company agent that was on the phone then she hung up. I had Tracy female employee, which was on three-way hung the phone up on me and my insurance company because she did not say that she did not want to refund the money they owed me.They did not want to refund me my money back so they basically let two payments. Do not recommend that shop at all.

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