Jaleel and Jessica were very helpful during the purchase of my vehicle. Glad I was able to work with them
The process to sell my car was the easiest process ever. Thank you to Kyle A. for making it a breeze.
GR
Greg Rabusa
Sep 25, 2026
Thank you so much Mr Kyle Easton from Hall Pre-Owned Express and buying center of Virginia Beach....
I was so happy and satisfied with you doing your business with me professionally, you are kind courteous as well the staff working with you. I commended the service you did for me and I do recommend your place, come to see Mr Kyle Easton and you're in good hand,..thank you so very much 🙏
Really disappointed with my experience here.
I was contacted while trying to sell my car and, from the beginning, I clearly explained the price range I was looking for. I also mentioned several times that the dealership was 35 miles away each way and that I didn't want to make a 70-mile round trip if my price expectations weren't realistic. I was repeatedly told to bring the car in for a quick inspection, with no indication that the price would be an issue.
So I took a day off work, drove 70 miles round trip, and brought the car in. After inspecting it, they said the issues were only minor exterior things, but then offered me about half of what I had clearly told them I was looking for. The offer was even considerably lower than the KBB Instant Cash Offer.
I completely understand that a dealer may value a car differently and isn't obligated to meet my asking price. That's not really the issue. The frustrating part is that I was upfront about my expectations and distance, and they could have simply told me beforehand that my price range wasn't going to work.
A quick conversation upfront would have saved me a full day, a 70-mile drive, and a lot of time and effort. If you're considering selling your car here, I'd strongly recommend getting a realistic price range confirmed before making the trip or better avoid.
RF
Rik N Fortnite
Aug 5, 2026
Joel has been nothing but patient, knowledgeable, kind, and just a down to earth guy. This entire process has been great with Joel although a few bumps in the road and even moments that felt like buy buy buy outside of him he reeled everything back in with reassurance and knowledge. I will be recommending him to everyone I know! Hope everyone gets a chance to meet him ! Thanks Joel YOU ROCK !!