Enterprise Rent-A-Car

Reviews

• IO

  Ismail Oubounan

  5 days ago
  1.0
  “Very disappointing experience with Enterprise Rent-A-Car. I reserved a car in advance, but they notified me at the last minute that they didn’t have a vehicle available. This caused a lot of inconvenience and disrupted my plans. What’s the point of making a reservation if the car isn’t guaranteed? Poor communication and unreliable service.”
• MR

  Margaret Richardson

  May 8, 2026
  5.0
  I would use Enterprise again.
• GG

  Greg

  Apr 20, 2026
  1.0
  They know how to "take" the reservation. They just don't know how to "keep" the reservation. Twice in twobweeks theybtook the reservation only to call and cancel my reservation due to "over booking." That's a problem! It's a big problem with the way they do business.
• LM

  Lou Mungin

  Apr 11, 2026
  5.0
  Bryce and Luke were fantastic! They were very knowledgeable, friendly and super helpful. The rental process was fast and seamless. In my 45 years of renting cars, they were the best folks I've ever worked with. They are true assets to the Enterprise team!!!!
• GA

  Greg Angilly

  Apr 10, 2026
  1.0
  What is the definition of insanity - doing the same thing and expecting a different result. You literally are INSANE if you rent from this branch. A week ago I rented a car for this weekend -Friday noon pick up. I attempted to call and confirm all the details on Thursday - was left on hold for 48 minutes - then hung up on at 5:59pm and when I tried to call back - branch was closed. I went online -- confirmed details - put my info it - including form of payment. At 11:45 as I was navigating my way to the location -- I was called to ask about my flexibility in pick up time - of which i have NONE! 14 hour drive - no flexibility in leaving later- which is why I reserved a car at NOON. NO CARS available at noon - and I'm called at 11:45. Can I sit around and wait up to 6 hours to see IF a car is returned-- No promises a car comes in - but we think a few may and we can buzz you to let you know. Now I will not take the trip I planned - now I have to deal with cancelling a hotel reservation as I can not get to the location. This branch is the worst - the absolute WORST! No attempt made to see if there are other branches with cars - no attempt to help me - just an ask to have me literally sit around and wait to see if someone returns a car -- without any promise or assurance I'd end up in a car. Hands down the WORST - no attempt to solve the problem - no attempt to make this right - just an ask to sit around and see if a car gets returned. Do not rent a car from this branch - best thing for the entire 757 would be an OUT OF BUSINESS sign on their front door - You'll still get the same level of service and respect - which is NONE. Good riddance - you ruined another weekend.