Honest Tom’s Auto Care of Lowe’s Island is your local full-service auto repair shop, providing honest advice, quality repairs and dependable service. We service domestic, Asian and European vehicles, from Tesla, Ford, Chevrolet, Toyota and Honda to BMW, Mercedes-Benz, Audi, Volkswagen and Volvo, as well as Ford Transit 250/350 vans. We provide advanced diagnostics, oil services, brakes, suspension, alignments, tires, A/C and major repairs. We also provide fleet repair and maintenance for local contractors, plumbers, electricians, HVAC companies and other businesses, including Holman Fleet and Enterprise Fleet, as well as Goodyear National Accounts.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.