Enterprise Rent-A-Car

Reviews

• LB

  Lisa Browning

  5 days ago
  5.0
  I rented a car during the period my own vehicle was being repaired after a car accident. My insurance company (Allstate) arranged the rental in conjunction with this. An Enterprise representative picked me up at the body shop on the day of rental, and they facilitated picking up my car on day of return since I picked up my own car that day after it was repaired. Everything went smoothly and all Enterprise personnel were excellent to deal with. The car I rented was also very nice - a 2026 Hyundai Tucson.
• SL

  Sammi Lee

  May 4, 2026
  5.0
  The staff at this Enterprise location were exemplary. Quinn and Asif in particular were extremely helpful to me. I had been having a really difficult week and needed to rent a car in a hurry after my car broke down, and the kindness, hospitality, and professionalism of this staff really helped me remember that most people are indeed friendly, kind, and looking out for each other. I was really comforted by their warmth and patience in my time of need. Quinn really impressed me with his ability to balance competing needs. On a busy Saturday with several customers needing their cars brought around and reviewed/introduced for handoff, he showed immense skill in prioritizing efficiency/speed of service while also maintaining superior service quality and not making anyone feel rushed. That is a difficult balance to accomplish, but he made it look effortless! I also want to recognize Asif for his role in making my experience such a positive one. He just has a steady, caring energy about him that puts people at ease, and I suspect this energy is a contributing factor to how this location’s team runs so smoothly even when under pressure. I really appreciated his positive influence on my rental experience and on my day as a whole. Thank you again, Asif and Quinn! Now I know exactly where to go for any future rental car needs and will recommend this location to anyone who asks.
• YK

  yordi kebede

  Apr 25, 2026
  5.0
  I had an outstanding experience with Mykella at Enterprise at the Springfield location—truly top-tier customer service from start to finish. She was professional, friendly, and incredibly attentive to detail. From the initial interaction to the final closeout, she kept me informed every step of the way and made the entire process seamless and stress-free. What really stood out was her clear communication and genuine commitment to customer satisfaction. She took the time to explain everything thoroughly, ensured all details were handled properly, and followed up with professionalism and care. It’s rare to come across someone who combines efficiency with such a personable approach. If this is the standard at Enterprise, they’re doing it right. Mykella represents exactly what exceptional customer service should look like. Highly recommend!
• ML

  Michelle Leissler

  Apr 24, 2026
  5.0
  I was actually shocked at how easy it was to rent a car, drop of the car and everything in between. I cant remember who helped me when I picked up the car but they were fantastic. Jayden helped me when I returned the car and he was super friendly and quick. I was in and out which was great because my uber was for me. I will definitely use enterprise again!
• SK

  Sertse Kindeya

  Apr 21, 2026
  5.0
  I had a great experience with Enterprise. The staff was professional, friendly, and made the rental process smooth and efficient. The vehicle was clean, well-maintained, and exactly as expected. I especially appreciated the quick pickup and drop-off service. Overall, I’m very satisfied and would definitely rent from them again.

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