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Pillis Brothers Auto

4.9
(532 reviews)

Business Details

101 E 4th St, Salem, VA
24153, United States
(540) 389-6741
https://pillisbrothersauto.com/

About

Auto Repair Shop
Get top-notch auto repair services today at Pillis Brothers Service Center. From AC repair to transmission services, our goal is to offer expert auto repairs at an affordable price.

Location

Pillis Brothers Auto
101 E 4th St, Salem, VA
24153, United States

Hours

Monday7:00 AM - 5:00 PM
Tuesday7:00 AM - 5:00 PM
Wednesday7:00 AM - 5:00 PM
Thursday7:00 AM - 5:00 PM
Friday7:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

4.9
532 reviews
5 stars
498
4 stars
21
3 stars
2
2 stars
3
1 star
8
  • KB
    Kenny Badette
    3 days ago
    5.0
    Best experience I’ve had being new in VA. Thank you guys for the inspection. Got me in and out quick, no hassle!
  • RW
    Ron Williams
    Oct 8, 2026
    5.0
    Pillis Brothers do a great job. The also let me know what needs to be done now and provides reminders on future maintenance requirements. Great shop and thats why we have been going to Pillis for more than 20 years
  • CC
    Carrie
    Oct 5, 2026
    5.0
    We’re 11 hours from home and they took the time to look at our car that went into limp mode when we showed up at 7 am. We were referred to the dealership but they are an honest shop and I appreciated that . If we lived here we definitely would use them on the regular
  • TS
    Tracy S
    Sep 24, 2026
    1.0
    There are several things I'm irritated with reguarding this company, but did you know they're going to add a 4% up charge if you use a debit card! You can pay cash but how much are we supposed to know what it's going to cost at the end of the day? I was also told that they could do a diagnostic and fix it. But that wasn't true. They could do the diagnostic but they couldn't repair it!!!! I explained in depth what was taking place with the vehicle!!!! I was grossly mislead 😤 They're not the friendliest people either
  • ST
    Seema Tailor
    Sep 19, 2026
    4.0
    The team here is friendly, does great work, and their prices are fantastic! Overall, I'm pleased with the work they do. I can't believe I hadn't found them sooner. I do have one piece of constructive feedback: on two occasions, when dropping off my car, I asked them to look at an additional issue or they found an additional issue in the process of completing the work that I got an estimate for. I asked that if they found any additional issues that needed to be addressed to call me before doing any work on it. Both times, I only learned at checkout that additional work had been done without my approval, and it wasn't part of the original estimate. Being called first matters, especially for customers on a tight budget, since even a small unexpected charge can be hard to absorb. Otherwise, I'm a happy customer and would absolutely recommend them.

Brand Certified Facts from Pillis Brothers Auto

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Certified October 11, 2026Yext Knowledge Graph
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