Duncan Chrysler Dodge Jeep Ram

Reviews

• AA

  Amazing Adventure

  Jul 2, 2026
  1.0
  Disclaimer: The following represents a factual account of my personal experiences with this business.I cannot recommend this dealership based on the quality of their vehicles and customer service. My family purchased three separate used vehicles from this lot in 2025, and all three experienced catastrophic transmission failures within three months of purchase. Specifically, the two vehicles I purchased and the one vehicle my cousin purchased all required complete transmission replacements almost immediately. When we contacted the dealership to discuss the situation, the staff was unhelpful and unprofessional. Save yourself the headache and take your business elsewhere.
• SW

  Sean Wheeler

  Mar 19, 2026
  5.0
  Family owned
• JR

  Jacob Rhinehart

  Feb 21, 2026
  1.0
  Unfortunately, I have had the displeasure of doing business with this dealership. I bought a used Tundra with very low miles. I asked for them to provide pictures of underneath the truck for any rust. Stating multiple times that I am coming from over 3 hours away and don't want to waste my time. The pictures they provided showed no rust, so everything looked good at the time. And they said the truck was in great shape. Truck looked great from the outside and test drive on local roads went well. So went along with the purchase. That's where it all went downhill. On the interstate, the truck nearly shook itself apart, jumping all over the lane. I had to keep it under 55 to drive safely. Called the dealership about this and they said to take it to my mechanic to see what's wrong. Dropped it off, and the next day the mechanic calls me with the list of things that are in dire need of repair.... $12,000 in repairs needed. To top it all off, he tells me that it all mostly needs replaced because the rust was so bad. And that the rust had been sprayed over with paint. How did this even pass their service department before going out on the lot? Provided the list of things needed to be replaced, along with the fact that the damage was concealed with spray paint. They have been silent for a week now, with me reaching out multiple times. Only to be told that the manager will get in contact by the end of the day. RUN, don't walk. RUN away from this dealership if you're buying used. This appears to be pattern with them. Please take heed of this warning. Or at least have a good lawyer. Tldr: dealership advertised the truck as in good condition. But it had been spray painted on the underside to conceal damage.
• EF

  Emmanuel Franklin

  Jan 12, 2026
  5.0
  “Working with Fred was an absolute pleasure. His professionalism, respectful attitude, and attention to detail really stood out. He answered all my questions clearly and made the whole car-buying experience smooth and stress-free. Top-notch service!”
• WL

  Warren Lancaster

  Feb 13, 2022
  5.0
  Outstanding service. All that assisted in the sale were friendly super helpful. Sale persons will definitely work with you. In the age of COVID we were able to find a vehicle and conduct pre-negotiation, settling on a price. This made time at the dealer very minimum. Of the five new car buys in my life this was One of the best vehicles purchases I have made.

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