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Business Details
About
Auto Repair Shop
Wallace Automotive is a full service shop with two locations in Richmond, Virginia. We are recognized in Richmond for our personal and detailed attention to any make or model of car. We think your repairs and maintenance should be done right the first time, providing you with complete satisfaction that keeps you coming back to us. We are unique in that we offer dealership-quality service with a highly personalized warm, no-nonsense approach, and we want you to tell your friends, family and neighbors about your experience with us every time we have the privilege of working with you.
Location
Hours
Monday7:30 AM - 5:30 PM
Tuesday7:30 AM - 5:30 PM
Wednesday7:30 AM - 5:30 PM
Thursday7:30 AM - 5:30 PM
Friday7:30 AM - 5:30 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.