National Car Rental

Reviews

• BP

  Brian Provorse

  2 days ago
  5.0
  Very nice and curteis people got a rental with no problems
• NN

  Nick

  5 days ago
  3.0
  Don't hope for any good upgrades. They intentionally keep all the luxury cars under Enterprises area, hoping to rent them for better rates. I have been here five times and never seen a good car in Executive area. Maybe a mustang now and then... Car cleanliness is good but maintenance is ok. My last car had 45-43-28-32 PSi in tires when the recommended pressure is 32! and then wheels were not balanced. The car felt shitty to drive until I get it checked at a local tyre shop. Should have checked before leaving! And then overall response on this problem was meh! The customer care was responsive and offered to replace the car or refund the expenses as discount. Doesn't help me on business trips as I would prefer refund on card I paid with as I can't get reimbursed from employer. I gave the feedback to excutive checking me out in the end. Other sites usually give discount for the inconveniences, but this site was a dry "thank you, we'll look into it". I don't care about the discounts on work trip but worried what if it's my own money. And then they never marked or separated the car for fixes. Likely going to inconvenience the next customer!
• LS

  Larry smith

  Apr 30, 2026
  5.0
  It’s very easy and accommodating to just go in, pick out a vehicle, and head to the exit to show them your ID and head out.
• JF

  Jeanette Frazier

  Apr 28, 2026
  5.0
  My daughter left her AirPods in the vehicle so I had to drive to the airport to retrieve them. The staff were so helpful and got them back to me right away. Love National Car Rental!
• JI

  JEN inMICH

  Apr 19, 2026
  2.0
  Just rented a car here 04/18 early in the am. The desk employee was one of the most unhelpful, unfriendliest and curt employeees I’ve ever dealt with anywhere. What a poor face of your business. The gentleman in the garage and thr lady that checked my paperwork were both friendly and nice. Thr car was great and good. But wow, front desk lady needs a coffee and some customer service training.

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