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Enterprise Rent-A-Car

4.2
(429 reviews)

Business Details

7919 W Broad St, Richmond, VA
23294, United States
(804) 346-8666

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Richmond, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Broad & Enterprise location today.

Location

Enterprise Rent-A-Car
7919 W Broad St, Richmond, VA
23294, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed
5/25/20268:00 AM - 6:00 PM

Reviews

4.2
429 reviews
5 stars
291
4 stars
54
3 stars
14
2 stars
11
1 star
59
  • LH
    Loretta Hackett
    May 9, 2026
    5.0
    The staff was professional and courtesy with the transaction. Both employees displayed good customer service work experience.
  • KK
    Kevin
    May 7, 2026
    5.0
    The vehicle, the process, the employees, and the customer service were all top notch! Highly recommend!
  • MP
    Marie Parietti
    May 5, 2026
    5.0
    Kyle at Enterprise was fantastic! Needed a rental while my car was in the repair shop following a car accident. He made the whole process super easy and stress-free. Super helpful, friendly, and genuinely went out of his way to take care of me. He treated me right. I would definitely rent from him again.
  • AL
    Anna Lawson
    Apr 23, 2026
    5.0
    I had to get a rental for one month while my car was getting some massive repairs. I had to exchange my rental with them twice. The first car was too large, then the second got a flat tire. They were very helpful and accommodating!
  • DW
    Desiree W
    Apr 10, 2026
    5.0
    I am writing to share my recent experience at your store and to commend the outstanding performance of your team members. I first want to mention that Nikki is absolutely wonderful. From my first personal encounter to every phone call we have had, she has been incredibly sweet and professional even before I introduce myself. I also want to highlight how Allison and Chris handled a very difficult situation yesterday, April 9th. A customer came into the store acting very rudely and loudly expressed her frustration to everyone present. Despite the customer's refusal to comply with simple questions or even hand over her ID, Allison remained incredibly patient and apologized for the inconvenience multiple times.When Chris stepped in to assist, she also handled the interaction with remarkable grace, even as the customer became more upset upon realizing she was speaking with the manager. Both employees displayed outstanding customer service and compassion during a very unpleasant interaction. I am so impressed by the professionalism of these three ladies that I plan to rave about their conduct in every meeting I attend regarding customer service and conflict resolution. They are a true asset to your team.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Richmond, VA offer?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

What are the operating hours for Enterprise Rent-A-Car on weekdays?

The Richmond, VA location is open from 8 AM to 6 PM Monday through Friday.

Brand Certified Facts from Enterprise Rent-A-Car

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Certified May 17, 2026Yext Knowledge Graph
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