Question 1

Do you offer 24/7 emergency roadside assistance for semi-trucks and heavy equipment in the Norton area?

Accepted Answer

Yes! We provide 24/7/365 emergency commercial roadside assistance for semi-trucks, trailers, buses, logging trucks, and construction equipment throughout Southwest Virginia. If you have a blowout or flat along US-23, US-58, or at a job site, call our breakdown hotline at 1-800-724-3506.

Question 2

What types of commercial vehicles and heavy machinery do you service?

Accepted Answer

Our Norton location is equipped to handle a wide range of fleet and heavy-duty applications, including: Semi-trucks, tractor-trailers, and RVs  Logging trucks and timber fleets. Construction, off-the-road (OTR), and mining/aggregate machinery. Farm tractors, forklifts, and industrial equipment.

Question 3

Do you perform DOT inspections and mechanical repairs at the Norton shop?

Accepted Answer

Yes, we offer official D.O.T. inspections to keep your fleet fully compliant. In addition to commercial tire installation and retreading, our truck shop performs heavy-duty mechanical repairs, preventative maintenance (PM), diesel engine diagnostics, air valves, air governors, and wheel end assembly work.

Question 4

What commercial tire brands and retread options do you carry?

Accepted Answer

As one of the nation’s largest independent commercial tire dealers, we stock major premium tire brands, including Bridgestone, Firestone, Continental, General, Hankook, and Yokohama. We also offer Bandag retread tires to help fleet managers maximize tire life and significantly reduce operational costs.

Question 5

Do you accept commercial fleet management cards and National Accounts?

Accepted Answer

Yes, we process National Account tire sales and service. We also accept major fleet payment options, including WEX (Wright Express), Comdata / COMcheck, T-Chek, major credit cards, and government/public utility pricing programs.

Question 6

Where is McCarthy Tire Service in Norton located, and what are your shop hours?

Accepted Answer

We are located at 5638 Industrial Park Rd, Norton, VA 24273.  Shop Hours: Monday – Friday: 8:00 AM – 4:00 PM  Emergency Roadside Service: Available 24 Hours / 7 Days a Week

McCarthy Tire Service

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