Tire Choice Auto Service Centers

Reviews

• SM

  Sheila McLeod

  2 days ago
  2.0
  They had to get my oil filter. Which I understand. But at no time during my hours long wait, did they inform me as to why I was waiting so long. The guy behind the counter was vaping and didn't communicate to any of us in the lobby about what was taking so long. Until I asked after several hours, I had no clue what the hold up was. The customer service was horrible. I even had to ask to have a reminder sticker put in. And the guy behind the counter made ME drive to the bay to get it done, as if he, himself couldn't be bothered.
• JA

  Jammal Acree

  May 4, 2026
  5.0
  Very chill environment was able to drop my car off for a wheel alignment gave me a great price car was finished within a couple hours
• SS

  Steve Stockman

  Apr 29, 2026
  3.0
  Service provided was good. My issue was about the length of time it took to complete my oil change. I dropped off my car by 8 am (and didn't wait for it in person) and ASSUMED (that's on me) it would take no longer than a couple hours to complete. When I hadn't heard anything after 4 hours, I called to find out if my car was done yet. I was told my car would be ready in 20 minutes. I took that as meaning they would start changing my oil then as they realized I was neededing/wanting it as soon as possible since I was calling about it. I think I would rate the service a lot higher if there was better communication (especially about how long it would take to have my oil changed) and especially since it was my first time there.
• ZC

  Zachary Coleman

  Apr 20, 2026
  5.0
  Had a bubble in my tire. This center was able to make an appointment same day for me within an thirty minutes of calling them at 1PM EST today to replace it! I was really happy about the price. Only $130 to get 1 tire replaced. They also do courtesy checks on your car as well for you with your service. Dropped my car off and four hours later after they ordered the tire, they had it done. I'm very happy I came here as the first stop. Thank you to everyone who helped me get this fixed today! Turned something super stressful into relief.
• AA

  Alydia

  Apr 18, 2026
  1.0
  I've had good experiences here before, but this time was just terrible. I had an appointment to replace my brake switch, but when I arrived, I was rudely questioned and told I needed a $150 diagnostic test, even though I already knew the problem. I canceled and fixed it myself using a YouTube video, saving myself from spending over $150 just to be told something I already knew. The man who was at the front counters attitude and poor customer service have convinced me not to return. They clearly don't value their customers if they can’t staff the front counter with someone who won’t get angry at you just because he thinks you’re wrong. Worst customer service I’ve received in a very long time and I am severely disappointed.

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