Brand Certified
Nice Guy Auto & Transmission
4.4(50 reviews)
Certified by Nice Guy Auto & Transmission • Oct 11, 2026
Business Details
804 Orapax St, Norfolk, VA
23507-1324, United States
Certified by Nice Guy Auto & Transmission • Oct 11, 2026
(757) 279-7221
Certified by Nice Guy Auto & Transmission • Oct 11, 2026
About
Certified by Nice Guy Auto & Transmission • Oct 11, 2026
Auto Repair Shop
Friendly, easy, quality auto repair. A family owned business with 40+years of combined experience, offering a place for everything from brakes and suspension work and alignments to state inspections. We even take care of engine and transmission repair and replacement. Call or email today for an appointment or quote.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by Nice Guy Auto & Transmission • Oct 11, 2026
Hours
Certified by Nice Guy Auto & Transmission • Oct 11, 2026
Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
SaturdayClosed
SundayClosed
Reviews
4.4
50 reviews
5 stars
41
4 stars
1
3 stars
1
2 stars0
1 star
7
- LKLeggett Kitchin5 days ago5.0Bennett is the best. I will not take my car anywhere else. Took my car in for an oil pressure issue caused by a recent oil change at Take 5. Bennett answered the phone and told me to stop by even though the shop was closed (which I did not realize). He solved what could have been a very serious problem quickly and professionally. Glad to have such a reputable auto shop in the neighborhood.
- WLWill LAug 4, 20265.0They took the time to figure out what was really wrong and provide a solution that works. Everywhere else I went wanted to charge thousands of dollars to replace components that didn't need to be replaced. Really grateful for these guys and their expertise!
- ABAce BoogieJun 10, 20265.0Amazing customer service!! Very knowledgeable about VWs. I think I've found my new mechanic.
- DGDena GarrisonMay 7, 20265.0I don’t take my car anywhere else! True to their name, nice guys! Trustworthy, honest & reliable! Anyone who is looking for a recommendation for a mechanic, I always recommend Nice Guy Auto & Transmission!!
- MCMike CoxOct 16, 20231.0Paid $1800 to have my CV Axle, Struts and Joints replaced on my driver side. Was informed I also needed a ton of brake work but came to find out via second opinion that my brake line had been cut most likely during Nice Guy’s service due to axle being near the brake line. Returned and they basically told me to pay more money for a problem they caused. Edit: To the Owner, again, your staff repeatedly pressed me to get new brakes and rotors with the initial job. After getting a second opinion I didn’t need either and was shown that my line was cut. You did not do me a favor by following up on work you did, it was the least you could do as a professional. Nothing is obvious about a baseless opinion to deflect blame, the car had not traveled that far since the initial work was completed and your staff initially acknowledged 4 months was not too long for an issue to have occurred based upon the type of work that was done. Your response just reiterates that you are not a business I need to spend my time or money with.
Frequently Asked Questions About Nice Guy Auto & Transmission
What auto repair services do you offer in Norfolk, VA?
Nice Guy Auto & Transmission provides full-service auto repair in Norfolk, VA, including transmission repair, brake service, AC repair, oil changes, diagnostics, suspension work, and general maintenance. Whether your vehicle needs routine service or a more complex repair, our team helps keep drivers safe and on the road throughout Norfolk, Virginia Beach, Chesapeake, and surrounding Hampton Roads areas.
Do you handle both transmission repair and general auto repair?
Yes, we specialize in both transmission repair and general auto repair for cars and trucks in the Norfolk area. From slipping gears, shifting issues, and transmission diagnostics to brakes, cooling systems, and engine maintenance, we provide complete repair service for local drivers who want a trusted mechanic.
What areas do you serve?
We serve Norfolk, Virginia Beach, Chesapeake, and surrounding Hampton Roads communities. If you are searching for a reliable auto repair shop near you in the Norfolk area, Nice Guy Auto & Transmission is a convenient choice for drivers who want honest service and quality repairs.
Do I need an appointment for auto repair?
You do not always need an appointment, and our shop is designed to make vehicle service as convenient as possible. Whether you need a quick oil change, a diagnostic check, or help with a sudden car problem, we make it easy for Norfolk-area drivers to get the auto repair service they need without unnecessary delays.
What makes Nice Guy Auto & Transmission different from other Norfolk auto repair shops?
We are known for honest auto repair, transparent estimates, and clear communication, so customers understand what their vehicle needs before any work is done. Our goal is to provide reliable repairs, fair pricing, and a customer-first experience that makes us a trusted choice for transmission repair and auto service in Norfolk, VA.
Do you provide diagnostic services before recommending repairs?
Yes, we use professional diagnostics to identify the real source of the problem before recommending repairs. This helps prevent unnecessary work and gives Norfolk drivers a smarter, more accurate way to fix issues like warning lights, drivability problems, transmission concerns, brake noise, and AC failure.
Can you help if my car is having transmission problems?
Yes, transmission problems are one of our core specialties. If your vehicle is slipping, hesitating, shifting hard, leaking transmission fluid, or making unusual noises, our Norfolk transmission repair team can inspect the issue and recommend the right solution for your vehicle.
Do you offer brake, AC, and oil change services?
Yes, we provide brake service, AC repair, and oil changes along with many other maintenance and repair services.
What are signs my car may need repair?
Common signs your car may need auto repair include warning lights, strange noises, leaking fluids, rough shifting, weak brakes, poor air conditioning, and changes in how the vehicle drives. If you notice any of these issues, it is smart to schedule service quickly so a small problem does not turn into a bigger and more expensive repair.
Do you provide Virginia State Inspections?
Yes, Nice Guy Auto & Transmission provides Virginia State Inspections for customers in Norfolk, Virginia Beach, Chesapeake, and the surrounding Hampton Roads area. If your vehicle is due for its annual inspection, our team can help get it checked and back on the road as quickly as possible.
Brand Certified Facts from Nice Guy Auto & Transmission
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