Enterprise Rent-A-Car

Reviews

• JA

  Jennie Arroyo

  May 11, 2026
  3.0
  Twice i went did not have vehicle originally paid for
• RJ

  Renee' Jones

  May 8, 2026
  5.0
  Enterprise always takes care of me. I get good vehicles and if I do have a problem they always make sure I'm satisfied
• MB

  Mandie Burns

  May 4, 2026
  5.0
  Everything was super easy, definitely will rent again! Online booking process was simple and process were clearly marked. Check-in was fast, the van was BRAND NEW and returning it was a breeze
• JF

  john foster

  Mar 20, 2026
  1.0
  Customer service at corporate is awesome and efficient.The website , the functionality and the people at their locations are terrible. I made 3 separate bookings at 2 separate locations, offering them to call me back to say the vehicles aren't even available.And then I call customer service and get them to help me.They do a transfer to another location in another city.I get a call back saying.Hey, we need this documentation to come get it well.I'll okay they call back again to say.Well , we don't have the vehicle anyways. Make up your mind. You need to make sure you're inventory listings online is accurate and up-to-date.Because this is lunacy. I don't care if the grammar and punctuation looks like a fifth grader on voice texting.Because I'm pissed.You all wasted so much of my time.It's not even funny, and I still don't have a damn rental.I don't know why nobody even offered to give me a better vehicle at the same price.Someone needs to learn to work with the customer.So they can keep continue doing business and make some money cause.Isn't that the point of this to make money?Is this not a company?Are we not in america. Bs
• CL

  Colin Lalor

  Mar 5, 2026
  1.0
  They had me waiting at priority collision for 20 mins. I would have walked but they called twice to say they were on the way. They never came and got a ride from priority. They called the night before to set up a reservation, but when I finally made it to the front desk, they had nothing for me. They gave me 3 options. I Picked one and waited for 15 minutes just to be told it was already ear marked for someone else. Picked another and had to wait for them to clean it and get it ready. All-in-all I spent an hour on a Thursday morning trying to get a rental. Thank god Geico was paying otherwise I would have gone elsewhere.

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