Enterprise Rent-A-Car

Reviews

• SB

  Shelton Brown

  May 10, 2026
  5.0
  I had an amazing weekend with Enterprise Rentals! I found a spacious, fully-loaded 2026 SUV just minutes from home, all at reasonable rates. The pickup at 7:30 AM was quick, and returning it at 9 PM on Saturday was a breeze. With college graduation and Mother’s Day celebrations, this perfect ride made everything even more special. Highly recommend Enterprise for a hassle-free rental experience!
• TF

  Tayrees Figueroa

  May 9, 2026
  5.0
  The service I got Friday was absolutely amazing this is the first time I’ve rented from the airport and got out in less than 5 mins with check in through the app everything went super fast and the staff were extremely nice and welcoming and will accommodate your rental needs
• DM

  David Mattison

  May 9, 2026
  5.0
  Stayed open late to make sure everyone had a car when the other locations left early. Thank you! You've earned our business moving forward!
• ME

  Monika Eriksen

  May 6, 2026
  1.0
  I have been a long time customer of Enterprise, especially at this location, which is what happened to me just recently that much more dissappointing. I came to pick up my car, with a reservation and I was denied a vehicle because I had a paper version of my DL. I updated my DL the day before because I got a motorcycle endorsement, after which DVM punched a hole through my plastic license and issued me a paper temporary license. I flew using this method and no problem. The woman refused to rent me the car as a result. I pleaded since this was my mode of transportation for work. I showed her my plastic license in addition, my passport, not to mention that at this point, having rented a car from Enterprise virtually every month for many many years, I should be in their system. I was so disappointed and upset. The woman made no effort. The dismissal was a shock and I don't quite understand why a legitimate DMV-issued license, whether paper or plastic, which holds up with police, was not accepted. Shame on you Enterprise Norfolk. You will not be getting my business any longer. You almost cost me my work-related obligations. Thank God for Avis who willingly came to my rescue.
• WS

  William Steele

  Apr 25, 2026
  1.0
  This location does not keep proper inventory. They will let you reserve and confirm online same day only to tell you they have no availability when you show up at the counter. Furthermore, the people at this location really seem like they could care less about any of it.

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