Enterprise Rent-A-Car

Reviews

• TG

  thomas j goodwin

  Jun 25, 2026
  5.0
  Could not have had a better experience
• DJ

  Daniel Johnson

  Jun 16, 2026
  5.0
  Renting with Enterprise is fast, and efficient. The staff are truly professionals. On the rare occasions we have needed assistance on the road the company has been exceptionally responsive.
• TN

  Tisha N.

  Jun 10, 2026
  2.0
  I was just disappointed because I was not picked up the exact time and I missed my appointment. I have to call numerous times. Then when I got picked and got to the location, I have to wait another 20- 30 minutes bc my vehicle was not ready. On top of that no apology or something. But didn't argue or made a scene. I just left.
• TR

  Tabitha Rucker

  Jun 3, 2026
  2.0
  The pre paid gas refuel option was a rip off!! I will never do it again
• BI

  Benjamin IK

  May 15, 2026
  1.0
  WORST Enterprise location I’ve ever dealt with. I travel weekly for work across the U.S., so I’ve rented from plenty of Enterprise locations, and this one is by far the worst experience I’ve had. To start, they didn’t even have the vehicle class I booked. After an hour and a half of terrible customer service, attitude, and zero accountability, the front desk employee finally “graciously” gave me a lower-class vehicle that clearly smelled like smoke and even had a cracked windshield. The next day, when I returned the car, the exact same employee was working again, so naturally I had to endure another 30 minutes of attitude. When he asked how the car was, I mentioned the overwhelming smoke odor. He suddenly acted surprised and claimed they would “call me before closing out the rental.” At that point, I refused to leave until everything was finalized because the entire experience already felt shady. Sure enough, during the final inspection, he then tried to ask me about the crack in the windshield the same crack that was already there when HE handed me the car less than 24 hours earlier. Thankfully, I recorded a video during pickup, because apparently at this location you need to document everything just to protect yourself from being blamed for pre-existing damage. Terrible customer service, terrible attitude, poor vehicle quality, and an overall sketchy experience. Avoid this location if you value your time and don’t want unnecessary headaches.

Frequently Asked Questions About Enterprise Rent-A-Car