Enterprise Rent-A-Car

Reviews

• AT

  Adrianna Thomas

  May 2, 2026
  5.0
  The manager and assistant manager, Matthew and Amari, were extremely helpful during a stressful time. We had a business trip scheduled for the second week, but the location did not have a vehicle ready. I asked Enterprise to transfer my reservation to the Newport News-Williamsburg airport and I do not regret it. I was met with patience, professionalism, and grace. Those guys were top-tier. Honestly, everyone I encountered at the PHF location is professional and kind. There's a young lady whose name I haven't had the chance to catch, but she is consistently professional and wears a smile. I know customer service is not the easiest field, especially at an airport, but ya'll keep doing what you're doing; it's noticeable!
• KP

  Karilyn Putt

  Apr 30, 2026
  5.0
  Every person we talked to was kind and courteous! It was a very pleasant experience
• NH

  Nathan Hassell

  Apr 29, 2026
  5.0
  great place to rent a quality vehicle
• OA

  Oreoluwa Adegbite

  Apr 24, 2026
  5.0
  Seamless pickup and drop off process
• RW

  Ryan Wright

  Apr 11, 2026
  5.0
  The gentleman who helped me with my rental from PHF to Union Station in DC on 4/11/26 was one of the nicest employees I’ve ever encountered. I did not have the right usb charger to use in the rental for my phone. He tried to give me a couple different cars and when that didn’t work, he searched for a charger in the office to give to me. We didn’t end up finding one but he told me where I could easily buy one (which I did). He was very patient with me and did everything he could to help me out.