This profile is uncertified and using publicly sourced data
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Business Details
About
Auto Repair Shop
The experts at Casey Kia's service center have a thorough knowledge of Kia car repair. Our mechanics consistently provide our customers with high-quality auto repairs because we know how much you depend on your car, truck or SUV. We will also advise you on any developing issues with your car before they become major problems. Casey Kia offers monthly auto service specials so that our customers can save big on Kia service and repair in Newport News and for your convenience you can even schedule a car service appointment online.
Location
Casey Kia Service Department
11999 Jefferson Ave, Newport News, VA
23606, United States
Hours
Monday7:00 AM - 6:00 PM
Tuesday7:00 AM - 6:00 PM
Wednesday7:00 AM - 6:00 PM
Thursday7:00 AM - 6:00 PM
Friday7:00 AM - 6:00 PM
Saturday7:00 AM - 5:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.