Here at Pearson Honda, we staff an on-site auto service and repair department at our Midlothian, Virginia showroom. Proudly serving drivers from the surrounding Richmond, Bon Air, Glen Allen, and Petersburg areas, we've become well known for highly trained staff, state-of-the-art equipment, and, of course, our stellar customer service. Simply put, it all adds up to a headache-free car care experience. And that's something we think you can definitely get behind. We can't wait to start working with you today!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.