Volvo Cars Lynchburg

Reviews

• FK

  Fırat Kırmızı

  May 1, 2026
  5.0
  I would like to express my appreciation to whole Volvo Lynchburg Team and our service advisor John W. for their helpful and solution focused approach. John understood the situation of my wife’s car and immediately took action. He is very experienced, I would definitely recommend and would choose them over our Volvo Roanoke location all day every day.
• SD

  Scott Dunn

  Mar 3, 2026
  1.0
  I’m not sure if it should be described as unethical, dishonest or bad business practice. I researched a problem with my Volvo and identified that it was the rear locking mechanism for the liftgate. I also researched the cost for the replacement part and found it to be on average $165 with an MSRP of $220. This dealer charged me $500 for the same part. When I explained to them that other dealerships had it for 165 they just said they don’t make the prices.With a 300% markup, somebody in that dealership must be setting some kind of price. I had them refund the full amount, ordered the part online from another Volvo dealer for $164 with eight dollar shipping. The part arrived in two days. Six screws and about 20 minutes later the lock works perfectly. I’m not really sure why one Volvo dealership charges 165 and Berglund charges 500 for the exact same part. I would recommend to anybody double check before they pay.
• SD

  Shannon Dodd

  Nov 18, 2022
  5.0
  Wow! What an awesome group of people to deal with. I normally do not buy vehicles in Lynchburg because of the lack of inventory. I went to Volvo, found the perfect SUV for me and the staff made sure it was perfect before it left the lot. I am so impressed with the level of care and professionalism. Thank you Tina Chilton!! Not only were you my sales person but now you are a friend.
• SE

  Steve E.

  Sep 16, 2022
  1.0
  Traveling from Atlanta north through Virginia and an engine light came on my XC90 : They were of no help and wouldn’t even look or make a suggestion other than to go to The Volvo dealership in Charlottesville . I called Charlottesville from the parking lot and the head of service walked me through a number of possible issues over the phone which I was able to get fixed the next day . This dealership sucked and in reality is a BMW dealership that could care less about Volvo owners .
• JG

  Jason Greene

  Apr 12, 2022
  5.0
  Just made my first purchase from Volvo and could not be happier. Tina did a great job showing me all the bells and whistles on the vehicle. There was a minor puncture on one of the seats, but the customer service response was excellent. All fixed up and enjoying my new vehicle now!

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