Suburban Auto Body - Herndon

Reviews

• VG

  Veronica Garcia

  Sep 28, 2026
  5.0
  Would highly recommend Suburban. Excellent communication. Process was easy through insurance. Excellent repair work.
• JF

  Jeffrey Fu

  Sep 25, 2026
  2.0
  I took my car in to get a minor scrape and frame damage repaired, and to their credit, they did a great job with those repairs. They also provided some complimentary services like a car wash and cleaning out the floor mats. Unfortunately, they also created two dents, one on my roof, and another on my hood that would actually require a paint fix. I know these dents were created at this shop, because prior to dropping it off, I had the car checked by an independent PDR technician, who spotted and fixed all of the previous existing dents. Suburban Auto Body was not willing to take responsibility for these dents. They claimed to have no photos prior to the repair, which is strange because you would think they would have these to protect themselves. They had me pick up the car in an open air lot under the sun which made it easy to miss these dents until after I had brought the car back into my garage. Even funnier still, when I asked about repairs, they recommended their third-party PDR technician, who turned out to the exact same person who did the initial dent fixes for me. In the end, I can only chalk this up as a learning experience. I trusted this shop and got screwed over. For anyone else, be sure to take adequate photos of your car prior to dropping it off so that you have grounds for a proper claim. Inspect the car carefully before driving it off the lot, and ask to be able to inspect it under some cover where you can see details more clearly.
• JD

  Jennifer Dubesa

  Sep 10, 2026
  5.0
  This body shop did a great job replacing the fenders on my car that my teenage daughter wrecked unexpectedly😳 They also kept in constant communication and I never had to wonder what was going on. It took a few extra days than originally estimated Hey because they were looking into an AC issue. I paid cash because The Price was so close to totaling my car based on the car value. I decided not to file a claim. We’re buying a new car when I have two teenage drivers lol I was able to use a credit card and they didn’t charge me the 3% credit card surcharge. This issue has become my new pet peeve with restaurants, stores and the Dermatologist of all things, so BOLO😅🙌
• CS

  Carlos Sanchez

  Aug 24, 2026
  5.0
  Estoy muy satisfecho trabajan muy bien
• JR

  Jim Rhys

  Aug 24, 2026
  5.0
  Suburban treated a front fender dent on my '25 Honda CR-V. Took two days and the fender looks perfect. Would highly recommend.