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Ourisman Toyota of Richmond

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About

Toyota DealerCar DealerCar Leasing ServiceManufacturerTruck DealerUsed Car DealerUsed Truck Dealer
Whether you are looking for a new or used Toyota car, truck, or SUV you will find it at Ourisman Toyota of Richmond. We have helped many customers in or near Henrico, Richmond, Chesterfield, Mechanicsville and Goochland find the Toyota of their dreams! We offer Toyota service and parts, an online inventory, and outstanding financing options. Visit us today to experience the customer service excellence that has built more than 100 years of Ourisman Trusted Tradition.

Location

Ourisman Toyota of Richmond
9319 W Broad St, Henrico, VA
23294, United States

Hours

Monday8:30 AM - 8:00 PM
Tuesday8:30 AM - 8:00 PM
Wednesday8:30 AM - 8:00 PM
Thursday8:30 AM - 8:00 PM
Friday8:30 AM - 8:00 PM
Saturday8:30 AM - 6:00 PM
Sunday11:00 AM - 4:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.