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Crown Acura Richmond

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About

Acura Dealer
Crown Acura Richmond is a premier Acura dealership located at 8704 W. Broad St. in Henrico, VA, proudly serving Richmond, Petersburg, Colonial Heights, Hopewell, and surrounding communities. We offer a extensive selection of new and Certified Pre-Owned Acura vehicles, transparent financing options, and a full-service repair and parts department staffed by factory-trained technicians. Rated 4.9 stars and part of the Asbury Automotive Group, Crown Acura Richmond is committed to delivering an exceptional ownership experience from purchase through service. Shop online with Clicklane or visit us in person today.

Location

Crown Acura Richmond
8704 W Broad St, Henrico, VA
23294, United States

Hours

Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday7:00 AM - 7:00 PM
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.