At Richmond Ford West, we pride ourselves on putting the customer's needs first from start to finish. Our commitment to excellence doesn't end with the sale, our award-winning service team keeps your vehicle is tip-top shape! We also have one of the largest inventories of Ford vehicles in the area. If we don't have exactly what you're looking for we will work to find it for you! If a new vehicle isn't in the budget right now, we have a huge selection of used cars to choose from. We won't treat you any differently because you're looking to buy pre-owned; we know every vehicle is new to someone! Every new vehicle from our dealership comes with over $1,600 in extras with no added cost to you. Visit us today to see what we can do for you!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.