Enterprise Rent-A-Car

Reviews

• BC

  Bel Chouikha

  4 days ago
  5.0
  I recently rented a Mercedes Sprinter from Enterprise for a family trip. Unfortunately, on our way back from South Carolina, the vehicle stopped in the middle of the trip, which created a very stressful and challenging situation for my family and me trying to get back home. Overall, it was not a great experience with the vehicle itself. However, what completely changed my experience afterward was the exceptional customer service provided by Mr. Ilyes Regaya, the Branch Manager. Mr. Regaya took the time to listen carefully, understand the situation, and immediately worked on a plan to assist us with compensation in a professional and caring manner that made me feel satisfied and valued as a customer. Thank you, Mr. Regaya, for the amazing customer service, professionalism, and genuine care you displayed throughout this difficult situation. Your support truly made a difference.
• MB

  Mat Bell

  May 12, 2026
  5.0
  Reserved over the phone and everything was waiting for me once I arrived at the building. And I don't know the female's name but she was a joy to be around.
• EL

  Erwin Remodeling LLC

  May 3, 2026
  5.0
  The service was easy and clear. The person that attended me was kind and very helpful. Thank you!!!
• CT

  Chris Theobald

  Apr 20, 2026
  1.0
  Made a reservation, called about an hour before and was never given the inclination they wouldn't have a car in the price range for me. Showed up and was only offered much more expensive cars and in the hour and a half there I watched them go get sedans and give them to other customers. Never again will I go to this branch. Highly recommend the Manassas location.
• OP

  Orlando Pena

  Apr 13, 2026
  4.0
  Una señorita americana atendiendo y cuando nos tocó el turno, seguramente al vernos como latinos, hizo todo lo posible para no atendernos. Nos tocó esperar q su compañero terminará con otra persona para ser atendido. Fue hoy abril 13 a las 10 am aproximadamente