Sheehy Toyota of Fredericksburg

Reviews

• PS

  Paul Samulevich

  1 day ago
  5.0
  I set an appointment with Wali, the sales rep for a Saturday test drive. He showed me Gold Certified preowned Toyota Camrys of the years 2022-2024 as I requested. The process was easy, and did not take long at all. Everyone was prepared and on their A game. All of the staff is very professional and friendly. I found exactly what I was looking for. Due to my credit score and income to debt ratio, I found a car like new with only 22k miles that drives like a new car at 5.29 percent which is lower than a brand new car. Trade in was also a breeze.
• CO

  Cheryl Lynn Olson

  5 days ago
  1.0
  DO NOT PURCHASE THEIR MAINTENANCE PLAN! It’s bad enough that an oil change regularly takes a two hour appointment but today was ridiculous. I called their scheduling department to made an appointment for a repair and safety recall and they said it was going to take more than 4 hours but I could go ahead and schedule it for a Saturday. I showed up today for my appointment, having planned to not have a car until this evening, only to find out that they couldn’t guarantee getting my car back to me before Monday. I need my car for work so this isn’t a viable solution. Upon further discussion I was told that despite my having paid for the platinum VIP maintenance plan they are going to quote me $200 for diagnostics and then charge me $42 a day if I need a rental car should they need more time to fix things. What in the world did I pay for when I bought their maintenance plan? And who doesn’t inform their customers about proper expectations re: timing? I am so sorry I purchased my car and maintenance from this dealership.
• BN

  Brianna Nichols

  6 days ago
  5.0
  I want to give a huge shoutout to Joey for taking such great care of my vehicle! From start to finish, he was professional, knowledgeable, and provided excellent customer service. I truly appreciate his communication, patience, and willingness to answer my questions and make sure I understood everything regarding my vehicle. It’s always refreshing to deal with someone who genuinely cares about their customers and the service they provide. Thank you, Joey, for making the entire experience a positive one! Your hard work and dedication do not go unnoticed. Highly recommend!
• DP

  Donna Pringle

  Oct 4, 2026
  4.0
  Nathan Winters has been great. We were a bit disappointed when the car we were test driving and wanted was sold sight unseen to someone else before we got back. Fortunately there was another similar car, not as well equipped, on the lot. Upon purchasing that one, we completed all the paperwork with Zach and were going to pick up the car the following week. I had expected to get copies of all the paperwork, but didn't and had to drive back to get a temp registration, along with a few items I had left in my old car that Nathan kindly found for me . I'll have to return again in a couple of weeks to have an extra key made since only one was provided. All in all a good experience.
• JD

  Jason Dingman

  Sep 24, 2026
  1.0
  Around July my best friend told me Sheehy had a great reputation with selling good vehicles. My friend told me they would offer may options that I could choose from even though my credit wasn’t good so I went there and spoke to a sales rep by the name of William Wallace. He showed me some options and was able to approve me for a Hyundai Kona, I signed paperwork for it and then on delivery day where I was to pay the deposit and show proof of insurance this rep told me I was no longer approved and did not offer any explanation at all. He then claimed he was trying me on a few other vehicles only to come back with a 2015 Nissan Rogue as my only option. I advised him that I did not want another Nissan, he then claimed 2015 Nissans didn’t have the issues that the 2014 did and that “we never have to work on this year for Nissan Rogues”. He continued to push me to take the vehicle but never allowed me to “test drive” it. On delivery day of this vehicle he was not present. The person who took over for him was a kind hearted blonde haired woman. I tested the car out but felt rushed because they needed a lot from me to get the process caught up for purchasing the vehicle. I did not get much time to drive it. I did express concerns at that time about the washer fluid not having adequate pressure and advised that I felt like there were issues with the vehicle and how it drives, the maintenance tech claimed the car was checked completely over and that there were no issues with the vehicle. I took the car home that day and noticed there were multiple issues with the vehicle but because the lights turned off on the dash and the vehicle was still driving, I contacted the rep William Wallace via text message. I explained the situation and he then called me immediately upon my first message. I explained to him that the washer fluid wasn’t working at all, that dash board lights kept coming on the vehicle and that after looking it up, it appears that the wheel sensor is not reading for some reason. He advised me at that time to bring the car back in and they would fix everything. I brought the car back in. The technician Tyler, claimed it was fixed. I used the windshield wipers to verify that part since that was the easiest to check. I advised him at that time that the stream for the washier fluid was barely coming out, he said it was normal for Nissans. I drive off. A day later I went to use the windshield wipers again and the fluid wasn’t coming out at all. I noticed upon further inspection that the motor for the fluid wasn’t making any noise. I continued to drive the car that day and noticed the vehicle once again had dashboard lights come on. I pulled over and checked everything. It was raining at the time. The moment I got home, I noticed the next time I drove the car that the lights went back off. It was sunny and dry that day which told me there is something wrong with the vehicle, as if water is getting into the electrical. I contacted them again through a lady named Ginger who reached out to me about getting permanent plates. She told me to take the car back and they would inspect the car for emissions so she could order the permanent license plates and so that the issues would get addressed. I asked for a supervisor at that point because Tyler wasn’t returning phone calls and did not fix anything at all. She did not give me a supervisors number. She just asked to bring the car there so i figured I would give it another chance. I arrived at the dealership. Me and the tech went outside and I explained the lights coming on the dash, I explained to him that it wasn’t an engine light but that it was AWD, ABS, Chasis Control lights coming on and that I needed it fixed. He asked if they were are at that moment and I said no but they keep coming on when it rains. He ignored everything I said. I have contacted Ginger several times since then and returned a few times with no resolution. This car is unsafe as and needs to be replaced.

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