Excel Truck Group, formerly Virginia, Charlotte, and Columbia Truck Centers has 10 full-service facilities with locations in Virginia, North Carolina, and South Carolina. Excel Truck Group pledges to provide quality trucks, trailers, parts, and professional service to all of their valued customers, offering Freightliner, Detroit, Western Star, Mack Trucks, Caterpillar, Cummins, Isuzu Trucks, Sprinter, Fuso, Kalmar Ottawa, Dorsey, MAC Trailers, Wabash National and Talbert models.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.