Enterprise Rent-A-Car

Reviews

• JP

  Julie Patterson

  1 day ago
  5.0
  I was there first thing in the morning, they got me into my rental pretty quickly. And the gentleman helping me was very nice.
• JM

  Jeferson Márquez

  Oct 7, 2026
  5.0
  I rented one of their cars for two weeks, and there were no issues at all. The customer service is excellent; they are very considerate and friendly, and always willing to help.
• KT

  Kailin Tupitza

  Sep 24, 2026
  5.0
  T.J. is wonderful. Very helpful and considerate. I will always give this location my business when traveling to this part of the country.
• JL

  Jon Lewellen

  Sep 17, 2026
  4.0
  The workers were Cordial and respectful. The vehicles were clean and taken care of. I am given it 4 of 5 stars, due to me having to make my case for an equivalent sized vehicle in an insurance claim or they were going to give me a significantly smaller vehicle or charge me for an equal size.
• CC

  Chris Campbell

  Sep 15, 2026
  5.0
  I am extremely pleased with the service and overall experience I consistently receive at the Stafford location. I visit this location quite frequently, and every time I come in, Jasmine and Jaquan are absolutely amazing. They consistently go above and beyond to make sure I am taken care of, answer my questions, address any concerns I may have, and reassure me that everything will work out. Their professionalism, patience, kindness, and willingness to help make such a tremendous difference, especially when dealing with situations that can sometimes be stressful. Unfortunately, I have experienced difficulties when visiting the Dumfries location, which has made me appreciate the exceptional level of service Jasmine and Jaquan provide even more. Whenever I visit the Stafford location, I know I will be treated with respect and that they will genuinely do everything they can to assist me. I sincerely hope Jasmine and Jaquan receive the recognition they deserve. Employees who consistently provide this level of customer service should be acknowledged for the positive impact they have on their customers and the organization they represent. Thank you, Jasmine and Jaquan, for always making me feel comfortable, welcomed, valued, and far less stressed. Your kindness and dedication do not go unnoticed, and I truly appreciate everything you both do. You are a wonderful representation of what outstanding customer service should look like.

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