Eavers Tire Discounters

Reviews

• DL

  Darlene Lotts

  Jun 24, 2026
  5.0
  Discounters takes care of me from good coffee and good water to excellent service in keeping my 2003 tracker in running condition for the road. They go the extra mile to great with always a smile. For today Jordan and John and excellent words to keep me going and wanting to come back when I get a another problem and need help. Darlene Lotts in fishersville at Briarwood Apts. I Thank You! Very much!
• KW

  Kam Warner

  Jun 20, 2026
  5.0
  My son blew two tires on his car on the interstate. We called seven places and Eavers was the ONLY tire place that carried his tire. The staff was extremely helpful and promptly repaired my son's tires getting us back on the road quickly. We are so grateful!!! Thank you for being awesome, Jordan and staff!!
• DH

  David Hull

  Jun 15, 2026
  5.0
  The staff was very friendly and a pleasure to work with and they finished the work well within the time frame they said.
• SS

  Sarah

  May 30, 2026
  1.0
  Do NOT recommend, you couldn’t PAY me to go back there. I called Eavers for assistance with my Ford Escape and was told to bring it in for a diagnosis. I was assured they would have an answer within an hour, but it ultimately took about seven hours. Their labor rate is $150 per hour, so timely and accurate communication about the status of the vehicle was especially important. The issue was determined to be the water pump, but the warranty claim was not submitted correctly, leaving me facing a $1,200 out-of-pocket expense. I explained that, as a mother of a medically complex child, coming up with that amount immediately would be difficult, but I could pay it within a week. I was assured that would not be a problem and that the vehicle would be ready by then. After having my car for approximately 2½ weeks, I called to pay and was told the vehicle would be ready in 30 minutes. To give them extra time, I arrived two hours later. When I got there, they initially couldn’t locate my file. Once they found it, no one could clearly explain the status of my vehicle. After asking to speak with someone else, I was informed that the repair had not even been started. The explanation given was that they had the wrong parts. Considering they had already had my vehicle for more than two weeks, this was extremely frustrating—especially after I had been told it would be ready that day. I asked whether the repair could at least be completed the following week, but was told they could not guarantee anything. I explained that this is my only vehicle and that I rely on it to get my daughter to her medical appointments at UVA. Rather than offering any solution, I felt as though I was being encouraged to take my business elsewhere as he dangled the keys in front of me. I have never had such a poor experience with a mechanic shop. Eavers used to have an excellent reputation, but my experience since the ownership change has been disappointing from start to finish. Charging $150 per hour creates an expectation of professionalism, communication, and efficiency that was simply not reflected in my experience. Based on my experience, I would not recommend them if they were the last shop on earth.
• SM

  Sarah Mason

  May 30, 2026
  1.0
  Do NOT recommend, you couldn’t PAY me to go back there. I called Eavers for assistance with my Ford Escape and was told to bring it in for a diagnosis. I was assured they would have an answer within an hour, but it ultimately took about seven hours. Their labor rate is $150 per hour, so timely and accurate communication about the status of the vehicle was especially important. The issue was determined to be the water pump, but the warranty claim was not submitted correctly, leaving me facing a $1,200 out-of-pocket expense. I explained that, as a mother of a medically complex child, coming up with that amount immediately would be difficult, but I could pay it within a week. I was assured that would not be a problem and that the vehicle would be ready by then. After having my car for approximately 2½ weeks, I called to pay and was told the vehicle would be ready in 30 minutes. To give them extra time, I arrived two hours later. When I got there, they initially couldn’t locate my file. Once they found it, no one could clearly explain the status of my vehicle. After asking to speak with someone else, I was informed that the repair had not even been started. The explanation given was that they had the wrong parts. Considering they had already had my vehicle for more than two weeks, this was extremely frustrating—especially after I had been told it would be ready that day. I asked whether the repair could at least be completed the following week, but was told they could not guarantee anything. I explained that this is my only vehicle and that I rely on it to get my daughter to her medical appointments at UVA. Rather than offering any solution, I felt as though I was being encouraged to take my business elsewhere as he dangled the keys in front of me. I have never had such a poor experience with a mechanic shop. Eavers used to have an excellent reputation, but my experience since the ownership change has been disappointing from start to finish. Charging $150 per hour creates an expectation of professionalism, communication, and efficiency that was simply not reflected in my experience. Based on my experience, I would not recommend them if they were the last shop on earth.

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