Brought my car in as an insurance claim after hitting a deer, and my 2 week repair time turned into 4 weeks, after multiple delays and an apparant shop accident concerning the fire system I finally received my car back. The work consisted of typical deer hits, front bumper, rad, hood, and both fenders ended up being replaced, along with the power steering and a few other things. The power steering unit and radiator came from lesser trims, which have significantly smaller engines. Not sure if that’ll be an issue further down the line, but for now it’s working just fine, gotta wait till the warmer months come around. Paint ended up looking immaculate all around, worth the rate charged imo. The young lady at the front desk was incredibly courtesious and kept me up to date on much of the work as well.
Onto the reasons I’m only giving 2 stars however.
Along with the delays, which I understand can’t be helped sometimes, there were numerous issues and even some slight damage to my passenger window. I checked the work report that detailed what they did and my passenger door had to be removed at some point, which is not a big deal but the cubby lights for the inside of the door no longer work, as well as multiple scratches to my window that seem to go through the tint on it. Once I got my car home I find the trunk not working, which is a common wiring problem but wanted to check fuses. Found my owners manual missing however.
The thing that bothers me the most however is that my plastic engine cover is now broken, which in no way could’ve been caused by the deer. Even if it had, I would imagine I would have been informed of it and have it replaced while work was being done.
All in all, for paint services I would recommend them easily but for the actual body work I’m pretty disappointed that there was a handful of mistakes that were not addressed.