Enterprise Rent-A-Car

Reviews

• JL

  Jennifer Lopez

  May 8, 2026
  1.0
  I would not bother with this place. Reserved a truck online when I went to pick it up they said they had no truck and that even reserving online doesn’t mean they have it. I had to go through all the trouble of having someone come get me to take me there just for them to say they have no truck. Laquan who was at the desk said they tried to call but that was a lie. Not happy with this enterprise I will never come here again.
• JP

  Jenny Perry

  May 8, 2026
  1.0
  do not rent at this location The branch manager Laquan Lynn is a disgrace to enterprise and the employees that has to work under him i feel bad for. if you absolutely need to go here id pick it for the last resort & definitely talk to Bradley. he tried his best and Laquan isnt a good manager so good luck.
• TR

  Tracy Ray

  May 6, 2026
  1.0
  On 3/27/26 I booked a reservation, online, with the Enterprise in Danville, Va. for a full-size Truck for pick-up on May 8, 2026. On 4/25/26 I modified the reservation to pick up the truck on May 6,2026. On the morning of May 6th, I confirmed the reservation and checked in online. At 2:51 pm on May 6, I received a call that the truck was not available because it had been rented by someone that morning and “the man” had called to say he would be late returning it. I was very frustrated to say the least and got loud on the phone with the employee, Megan. She stopped me and informed me she is canceling my reservation because of me yelling at her. I calmed myself the best I could and explained to her why I had made the reservation and asked her to please not cancel it. We came to an agreement and plans were made for me to be picked up by the shuttle service at 5:00 pm to get the truck. At 5:06 pm, I received a voicemail from Megan informing me the truck had been returned but needed an oil change so it would not be available until the next morning, which was too late for the plans I had worked on for months. I ended up canceling the reservation. The Danville,Va Enterprise Rent-A-Car single handedly ruined my vacation. What is the point of making reservations if it is not going to be honored. Me reservation was for 9 days, $541 dollars. I guess it was better for them to make the money from the one day rental. I want to add that I have used Enterprise in Melbourne, Fl and my son and his girlfriend rent vehicles from the Enterprise in Stuart, Fl. We have never has any problems at those locations. The rentals went through without any problems and the customer service was great! I have used Enterprise in Danville, Va twice and both times turned into a nightmare. I will never use them again. If I ever need to rent a vehicle again, for what ever reason, I will go to another city in Virginia or NC.
• MM

  Monsijour Merritt

  Apr 18, 2026
  1.0
  I made reservations for today and was confirmed on everything about my reservation to get there to the Danville Va office just to find out that there are no cars available for my reservation. This is really becoming a serious problem. Had to cancel plans and lost money due to the lack of communication between the offices. This has become an ongoing problem and really needs to be addressed.
• DH

  Donnell Harper

  Apr 10, 2026
  1.0
  Boy let me tell you enterprise in Danville Virginia is so unprofessional and rude. They need to fire everybody in there working. I go to check on my reservation to make sure they will have my rental ready for that day I needed it and they tell me yes we have plenty of time to get your vehicle. So I leave and come back the next week. Now I try to pay for the reservation and the sales rep waves her hand out like do you see any vehicles out here, but all I was doing was tryna pay for my reservation before the day to get everything out the way. She thinking IM tryna get a vehicle that day. Nope ! Then going ask me do I have a major credit card. So now some guy calls me the day before we leave for our trip and gives me a lame story that don’t make sense. The rep says four people made reservations and two of them drop off and then he goes to say 1person is in front of you. So we may not be able to have your vehicle and we will give you a call if we find anything else to accommodate you. I ask for a 15 passenger sprinter van for the amount of people that’s going on the trip. And they going try and put me in a SUV or two many vans no sir that’s going work all yall fired and will never ever come back to Danville Virginia enterprise.