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Cummins Sales and Service

4.3
(35 reviews)

Business Details

263 Simmons Drive, Cloverdale, VA
24077, United States
(540) 966-3169
https://www.cummins.com/sales-and-service

About

Truck Repair ShopRV Repair ShopTruck Parts SupplierCummins Inc.
Cummins Sales and Service located in Cloverdale provides expert service and repair by factory trained technicians on all Heavy, Medium and Light Duty Diesel and Natural Gas engines and powertrains, as well as field and shop service of Cummins Onan Power Generation equipment. Cummins also maintains a large inventory of Cummins Genuine parts and allied products. Call us in Cloverdale, VA at (540) 966-3169 or call toll free 1-800 Cummins

Location

Cummins Sales and Service
263 Simmons Drive, Cloverdale, VA
24077, United States

Hours

Monday7:00 AM - 4:30 PM
Tuesday7:00 AM - 4:30 PM
Wednesday7:00 AM - 4:30 PM
Thursday7:00 AM - 4:30 PM
Friday7:00 AM - 4:30 PM
SaturdayClosed
SundayClosed

Reviews

4.3
35 reviews
5 stars
26
4 stars
4
3 stars
0
2 stars
0
1 star
5
  • MM
    Michelle Michaud
    May 21, 2026
    5.0
    I came into this facility roughly 2 years ago with a bad generator on my new rv. It was my 4th or 5th visit from other Cummins facilities in other states in just a couple of months. After each facility tried to find the problem and repairing something to make it work, the folks at this facility realized that my generator was a lemon and pushed corporate to provide me with a new one. Yay! It worked again! Thank you guys for helping me get it fixed and back out on the road in a somewhat reasonable time.
  • MD
    Mark Dudman
    Nov 13, 2023
    5.0
    I have a 45ft American Eagle Motorcoach and my 12.5kw Onan generator was making a banging sound that got load then would go quiet for a few minutes and start up again. I brought it here for servicing on the way to FL. I found their technicians and management to be top notch. It took time to get to the root problem as they had to take the generator out of the coach, they worked with their support teams to confirm a manf defect in the power generation side (vs engine side) on an internal component. They kept me in the loop through the whole process. Getting the part shipped and installed took several days and they hosted me with 50A power in their lot while I waited. They even let me empty my tanks and fill with fresh water. I felt very well taken care of. The part was covered by warranty but the labor was not. Their management stood behind the Cummins brand name and came back with a very reasonable invoice amount. I would HIGHLY recommend them for engine and generator work!!
  • KS
    Ken Salley
    Aug 18, 2021
    1.0
    What I though was great service for 15 years turned out to be not be service at all. For almost 10 yrs I asked them to fix my gen. as the starter was draging on our Allergo Bus. They would tighten up this or that , charged me and never fixed the problem. On my last service trip I ordered a new starter and had it replaced. Now the gen starts like it should. But this is only the minor part. They failed for 10 yrs. to grease the u-joint on my fan drive shaft. In the spring while on a camping trip I parked beside a simular Allegro Bus. Looking around we noticed alot of rust on the u-joints. After checking the shaft was about ready to fall. Not only were ALL the bearings gone, all that was left was 1/2 of the post on the u-joint. Had tyhat shaft broke lose who much damage would it have done?
  • JS
    Jeff Stark
    May 9, 2019
    5.0
    Excellent service. Mark, Kevin, Joe and the mechanics were excellent. I highly endorse this Cummins facility. My motorhome is now working properly.
  • DW
    Donald White
    Jul 28, 2018
    1.0
    Horrible customer service and warranty service. Would rather work harder to exclude warranty items then solve a customer problem. The only solutions anyone would offer were excuses and poor attempts to pass the buck. Just another example of a fine American company sliding down the hill of zero accountability for their products and services just to chase the almighty dollar.

Frequently Asked Questions About Cummins Sales and Service

What services does Cummins Sales and Service in Cloverdale provide?

Cummins Sales and Service offers expert service and repair by factory trained technicians on all Heavy, Medium and Light Duty Diesel and Natural Gas engines and powertrains, including field and shop service of Cummins Onan Power Generation equipment. They also maintain a large inventory of genuine Cummins parts and allied products.

What are the operating hours of Cummins Sales and Service?

Cummins Sales and Service is open Monday through Friday from 7:00 AM to 4:30 PM and is closed on Saturdays and Sundays.

Brand Certified Facts from Cummins Sales and Service

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