UDrive USA Auto Exchange

Reviews

• MK

  Ms. K

  1 day ago
  2.0
  I purchased a vehicle from here 3 months ago, everything was smooth at the beginning, had a problem had to take it back twice and now I'm being ignored about getting the situation resolved. Just be careful where you purchase a vehicle from
• XM

  Xaré Mupeke

  Oct 3, 2026
  5.0
  Great experience everything was quick. Come check it out. They got a large variety of vehicles and also come check out Kevin. Great customer service.
• TG

  Tyeast Gray

  Oct 1, 2026
  1.0
  Update. Only needed spark plugs according to printout from Advanced Auto which wasn't a big issue til after my mechanic told me major codes got erased and my car should have a check engine light on with all the codes that popped up. I reached out and salesman PEDRO never got back ever after everything was final. If it wasn't for my knowledge of cars, things could be alot worse due to NO CHECK ENGINE LIGHT being on and the car is riding smooth but the jerk of gear shift and the RPM keeping jumping and spiking up and down. I will push this matter legally to the Virginia Motor Vehicle Dealer Board❗️ Good experience! S/o to Pedro and the whole udrive team for making sure I was good with whatever questions or concerns I had!
• SL

  Shawn Lovett

  Sep 29, 2026
  1.0
  Do not work with Chris. Worst salesman they have at this dealership. Predatory salesman. Will lie and tell you anything just to run credit. Once denied he won’t provide any information on your denial and will ignore you when trying to communicate after a denial comes.
• TB

  Trent Boullianne

  Sep 10, 2026
  1.0
  ****** Update after response. First, Would starting the cars daily avoid have to jump the car? That would be better right? Next, in negotiations, shouldn’t you give the other person a number so they can see if it will fit for them? Chris never gave me a number. Not once. Please answer why he wouldn’t give the number you were willing to take? We all know the answer. You get a higher number you get over on someone. Lastly, all buyers, check under the cars. The one I looked at had rust issues. ******* First off, they have some many cars there that there is no room to park. I had to move my car just so people could get in and out. There was a guy walking around with jump boxes so you know the cars must set for a while. Which makes sense because of my experience there. Chris told me over the phone that he would move the car up front which he did, but made me wonder where he had to pull it from and if it needed to be jumped. While on the test drive, I parked, got under the car and didn’t really like what I saw but was still willing to ours had the car if the price it right. And here is where the issues comes in at. I told Chris what I could pay and what the bank had approved. The car was listed at $15,795 but the total was over $17,300 after all of the fees. I told him that was too much and what is the best he could do. THE MAN LITERALLY WOULD NOT GIVE ME THAT NUMBER. He just kept saying he had a number and wanted me to keep upping what I would pay. I told him thank you and his response was let me know in a couple of weeks if you come up with more money. Bro, I was approved for higher but wasn’t willing to play your game. So probably the reason there are so many cars and they need to be jumped.