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Enterprise Rent-A-Car

4.3
(582 reviews)

Business Details

1301 S. Military Hwy., Chesapeake, VA
23320, United States
(757) 420-7700

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Chesapeake, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Military & Paramount location today.

Location

Enterprise Rent-A-Car
1301 S. Military Hwy., Chesapeake, VA
23320, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 12:00 PM
Sunday10:00 AM - 2:00 PM

Reviews

4.3
582 reviews
5 stars
411
4 stars
64
3 stars
23
2 stars
12
1 star
72
  • TH
    Tony Hogan
    2 days ago
    5.0
    My Enterprise rental went really well. The staff was friendly, the car was clean, and the whole process was super easy. No stress at all, just a smooth experience.
  • JL
    Jobani Lascares
    Sep 16, 2026
    1.0
    My sister is active-duty Navy and went to this Enterprise location with a reservation. Unfortunately, she had recently lost her driver’s license and only had a temporary license with her. She was directed to this location because the other Enterprise locations were fully booked. What was most disappointing was the way she was treated by the employee at this location. The customer service was extremely poor, and the employee was very unprofessional and unhelpful. Other Enterprise locations explained that she would simply need another form of identification because she did not physically have her regular driver’s license, so we were trying to resolve the situation properly. Regardless of the situation, there is a professional and respectful way to communicate with a customer, especially someone who is serving our country. Instead, she was made to feel like she was a problem rather than someone trying to get a reservation she had already made.I understand that there are policies and identification requirements, but the way those policies are communicated and how customers are treated matters. This experience was completely unacceptable, and I would not recommend this location based on the customer service we received. I would give this location 0 stars if that were an option.
  • OF
    Omar Flores
    Sep 15, 2026
    5.0
    Great people, the pickup and drop off was really good.
  • NC
    Najmah Curtis
    Sep 9, 2026
    5.0
    ⭐️⭐️⭐️⭐️⭐️ I always have a great experience with Enterprise! Every time I rent, the staff is friendly, welcoming, and provides excellent customer service. I especially want to recognize Connor (I believe that’s his name 😊) and Lamont, who I’ve had the pleasure of working with multiple times. They’re always helpful, professional, and make the entire process smooth and easy. Shoutout to the whole team as well you all are amazing and truly make every rental experience a great one!
  • MB
    Myra Bass
    Aug 28, 2026
    5.0
    The manager was very informative on availability and suggested coverage when we were given a new vehicle with 11 miles on it. Ordinarily we only use our insurance but opted to add since it was a new vehicle to the lot. In our travels we got a flat only to find there are no spares in rentals. Due to the location and time of day we had to have the car towed then have an Uber take us to the closest airport for another rental. The Uber driver got a flat as well when backing out of the wrong rental company lot. We had a doozy of a day but at least it did not rain as forecast. The rest of the trip was fine although we felt bad that the new hybrid car was several miles away from the original rental location. Upon returning the vehicle the associate gave us a free day off the bill which was unexpected yet greatly appreciated. Enterprise has my vote of confidence to treat customers right. Thank you for a safe trip to transport an elderly parent to bring them home safely. We will definitely use your service again. Thank you Lamont, Connor, Alexis and team.

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